2023 Infiniti QX60 Rear Seat Recall (23V108)
Nissan North America, Inc. · 17 vehicles · Reported February 21, 2023
Nissan North America, Inc. is recalling 17 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position. A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury. Dealers will make the repair free of charge.
Recall 23V108 at a glance
| NHTSA campaign number | 23V108000 |
|---|---|
| Manufacturer recall number | PC953 |
| Date reported to NHTSA | February 21, 2023 |
| Manufacturer | Nissan North America, Inc. |
| Vehicles | 2023 Infiniti QX60 |
| Units affected | 17 |
| Component | Seats > Mid / Rear Assembly |
| Safety risk | A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023 Infiniti QX60 in recall 23V108?
The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Is it safe to drive a 2023 QX60 with recall 23V108?
NHTSA has not told owners to stop driving, but the risk is real: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
NHTSA describes the risk this way: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the mid and rear assembly.
Which vehicles are included in recall 23V108?
Recall 23V108 covers 17 vehicles: 2023 Infiniti QX60.
NHTSA lists 17 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Infiniti | QX60 |
What is the fix for the QX60 rear seat recall?
Yes. Dealers will remove and replace the second-row seat, free of charge.
Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
When was recall 23V108 announced?
Nissan North America, Inc. reported recall 23V108 to NHTSA on February 21, 2023. NHTSA lists the owner letter date as April 14, 2023.
| Date | What happened |
|---|---|
| February 21, 2023 | Nissan North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 23V108000. |
| April 14, 2023 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 43 months ago. If your QX60 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my QX60 is part of recall 23V108?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V108 is open on your QX60, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 QX60 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should QX60 owners do about recall 23V108?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V108000 applies to your QX60.
- Book the recall appointment with any authorized Infiniti dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the mid and rear assembly happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are QX60 owners reporting to NHTSA?
Owners have filed 27 complaints with NHTSA about these vehicles since 2020, 2 of them about the body, doors and seats.
Too few NHTSA complaints about the body, doors and seats have been filed since recall 23V108 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 27 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Infiniti QX60: 27 complaints in total, 2 about the body, doors and seats
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
We leased a 2023 Infiniti QX60 in May 2023. After the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be flipped forward.
2023 Infiniti QX60 owner, TX, NHTSA complaint 11663554, filed May 28, 2025
Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.
2023 Infiniti QX60 owner, TX, NHTSA complaint 11676241, filed July 25, 2025
Can recall 23V108 make my QX60 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this mid and rear assembly recall means their QX60 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Door latch, seat and body structure defects can affect safety in a crash and everyday use. If the recall repair does not solve the problem, the repeat visit is part of your record.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Infiniti QX60 has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the QX60 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your QX60 been back to the dealer for this problem?
Call 877-536-6620Other Infiniti QX60 recalls
Frequently asked questions about recall 23V108
Is the 23V108000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed April 14, 2023.
How do I know if my QX60 is part of recall 23V108000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V108000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Infiniti. Prior results do not guarantee a similar outcome.