2023 Nissan Rogue Seat Fastener Recall (23V268)
Nissan North America, Inc. · 12,400 vehicles · Reported April 13, 2023
Nissan North America, Inc. is recalling 12,400 2023 Infiniti QX60; 2023 Nissan Pathfinder; 2023 Nissan Rogue vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket. An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will make the repair free of charge.
Recall 23V268 at a glance
| NHTSA campaign number | 23V268000 |
|---|---|
| Manufacturer recall number | PC966, PC967 |
| Date reported to NHTSA | April 13, 2023 |
| Manufacturer | Nissan North America, Inc. |
| Vehicles | 2023 Infiniti QX60; 2023 Nissan Pathfinder; 2023 Nissan Rogue |
| Units affected | 12,400 |
| Component | Seats > Critical Fasteners |
| Safety risk | An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023 Nissan Rogue in recall 23V268?
The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Is it safe to drive a 2023 Rogue with recall 23V268?
NHTSA has not told owners to stop driving, but the risk is real: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
NHTSA describes the risk this way: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
There is no do-not-drive order on this campaign. If your Rogue shows warning lights or behaves differently in a way that involves the critical fasteners, have it checked before driving further.
Which vehicles are included in recall 23V268?
Recall 23V268 covers 12,400 vehicles: 2023 Infiniti QX60; 2023 Nissan Pathfinder; 2023 Nissan Rogue.
NHTSA lists 12,400 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Infiniti | QX60 |
| 2023 | Nissan | Pathfinder |
| 2023 | Nissan | Rogue |
What is the fix for the Rogue seat fastener recall?
Yes. Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge.
Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
When was recall 23V268 announced?
Nissan North America, Inc. reported recall 23V268 to NHTSA on April 13, 2023. NHTSA lists the owner letter date as June 10, 2023.
| Date | What happened |
|---|---|
| April 13, 2023 | Nissan North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 23V268000. |
| June 10, 2023 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 42 months ago. If your Rogue was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Rogue is part of recall 23V268?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V268 is open on your Rogue, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V268000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Rogue owners do about recall 23V268?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V268000 applies to your Rogue.
- Book the recall appointment with any authorized Nissan dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any critical fasteners symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Rogue owners reporting to NHTSA?
Owners have filed 857 complaints with NHTSA about these vehicles since 2020, 10 of them about the body, doors and seats.
Since recall 23V268 was reported on April 13, 2023, owners have filed 10 complaints with NHTSA about the body, doors and seats on these vehicles. 1 of them (10%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the body, doors and seats and were received on or after April 13, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related body, doors and seats issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 857 owner complaints filed since 2020 for the vehicles in this recall, and 10 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Nissan Rogue: 726 complaints in total, 5 about the body, doors and seats
- 2023 Nissan Pathfinder: 104 complaints in total, 3 about the body, doors and seats
- 2023 Infiniti QX60: 27 complaints in total, 2 about the body, doors and seats
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
We leased a 2023 Infiniti QX60 in May 2023. After the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be flipped forward.
2023 Infiniti QX60 owner, TX, NHTSA complaint 11663554, filed May 28, 2025
Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.
2023 Infiniti QX60 owner, TX, NHTSA complaint 11676241, filed July 25, 2025
Passenger side captain seat frame has too much play causing shaking and noise in the seat when passenger is in seat. Frame was replaced 05/2024 and same issue has occurred less than a year later. After accident on 10/17/2025, sound has gotten worse in seat and inspection shows frame to be critical.
2023 Nissan Pathfinder owner, CO, NHTSA complaint 11697450, filed November 4, 2025
Can recall 23V268 make my Rogue a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V268000 does not automatically make your Rogue a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Door latch, seat and body structure defects can affect safety in a crash and everyday use. If the recall repair does not solve the problem, the repeat visit is part of your record.
This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.
Earlier campaigns on these vehicles involving the same component: 21V743000, 22V111000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Rogue been back to the dealer for this problem?
Call 877-536-6620Other Nissan Rogue recalls
Frequently asked questions about recall 23V268
Did the recall 23V268 fix work?
Since recall 23V268 was reported on April 13, 2023, owners have filed 10 complaints with NHTSA about the body, doors and seats on these vehicles. 1 of them (10%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 10, 2023.
Is the 23V268000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Rogue is part of recall 23V268000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V268000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Infiniti, Nissan. Prior results do not guarantee a similar outcome.