2024 Hyundai Tucson Steering Power Steering Recall (24V412)
Hyundai Motor America · 795 vehicles · Reported June 5, 2024
Hyundai Motor America is recalling 795 2024 Hyundai Santa Cruz; 2024 Hyundai Tucson vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist. A loss of power steering assist can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 24V412 at a glance
| NHTSA campaign number | 24V412000 |
|---|---|
| Manufacturer recall number | 261 |
| Date reported to NHTSA | June 5, 2024 |
| Manufacturer | Hyundai Motor America |
| Vehicles | 2024 Hyundai Santa Cruz; 2024 Hyundai Tucson |
| Units affected | 795 |
| Build dates | April 29, 2024 to May 6, 2024 |
| Component | Steering > Electric Power Assist System |
| Safety risk | A loss of power steering assist can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Hyundai Tucson in recall 24V412?
The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Is it safe to drive a 2024 Tucson with recall 24V412?
NHTSA has not told owners to stop driving, but the risk is real: A loss of power steering assist can increase the risk of a crash.
NHTSA describes the risk this way: A loss of power steering assist can increase the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the electric power assist system.
Which vehicles are included in recall 24V412?
Recall 24V412 covers 795 vehicles: 2024 Hyundai Santa Cruz; 2024 Hyundai Tucson.
NHTSA lists 795 vehicles in this campaign, built April 29, 2024 to May 6, 2024. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Hyundai | Santa Cruz |
| 2024 | Hyundai | Tucson |
What is the fix for the Tucson steering power steering recall?
Yes. Dealers will replace the motor-driven power steering electric power pack, free of charge.
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
When was recall 24V412 announced?
Hyundai Motor America reported recall 24V412 to NHTSA on June 5, 2024. NHTSA lists the owner letter date as July 11, 2024.
| Date | What happened |
|---|---|
| April 29, 2024 | First affected vehicle built (per Hyundai Motor America's filing). |
| May 6, 2024 | Last affected vehicle built. |
| June 5, 2024 | Hyundai Motor America filed the defect report with NHTSA; NHTSA assigned campaign 24V412000. |
| July 11, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 28 months ago, and vehicles were built over a span of 7 days. If your Tucson was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Tucson is part of recall 24V412?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V412 is open on your Tucson, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V412000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Tucson owners do about recall 24V412?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V412000 applies to your Tucson.
- Book the recall appointment with any authorized Hyundai dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the electric power assist system happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Tucson owners reporting to NHTSA?
Owners have filed 132 complaints with NHTSA about these vehicles since 2020, 3 of them about the steering.
Too few NHTSA complaints about the steering have been filed since recall 24V412 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 132 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Hyundai Tucson: 97 complaints in total, 1 about the steering
- 2024 Hyundai Santa Cruz: 35 complaints in total, 2 about the steering
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life.
2024 Hyundai Tucson owner, NY, NHTSA complaint 11574210, filed February 27, 2024
The contact owns a 2024 Hyundai Santa Cruz. The contact stated that while in the process of towing the vehicle on a tow dolly, the contact attempted to steer the steering wheel to verify that the steering wheel was locked, but the steering wheel was not locked and could be turned.
2024 Hyundai Santa Cruz owner, NM, NHTSA complaint 11681569, filed August 19, 2025
When the lane keeping assistant is operating, a constant, fairly loud buzzing sound emanates from the steering column, accompanied by a slight vibration on the steering wheel. When driving at low speeds and in traffic jams, this makes you nervous and distracts you from driving. The dealership cannot identify the problem and determine the cause.
2024 Hyundai Santa Cruz owner, CA, NHTSA complaint 11605552, filed July 31, 2024
Can recall 24V412 make my Tucson a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this electric power assist system recall means their Tucson qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Steering defects go straight to safety. Under California's lemon law, a defect likely to cause death or serious injury can create a presumption after just two repair attempts, if the manufacturer was also notified directly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Tucson been back to the dealer for this problem?
Call 877-536-6620Other Hyundai Tucson recalls
Frequently asked questions about recall 24V412
Is the 24V412000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed July 11, 2024.
How do I know if my Tucson is part of recall 24V412000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V412000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Hyundai. Prior results do not guarantee a similar outcome.