2021-2023 Hyundai Palisade Visibility and Wiper Recall (23V180)
Hyundai Motor America · 167,085 vehicles · Reported March 17, 2023
Hyundai Motor America is recalling 167,085 2021-2023 Hyundai Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail. Windshield wiper failure can reduce visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 23V180 at a glance
| NHTSA campaign number | 23V180000 |
|---|---|
| Manufacturer recall number | 243 |
| Date reported to NHTSA | March 17, 2023 |
| Manufacturer | Hyundai Motor America |
| Vehicles | 2021-2023 Hyundai Palisade |
| Units affected | 167,085 |
| Component | Visibility / Wiper |
| Safety risk | Windshield wiper failure can reduce visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Hyundai Palisade in recall 23V180?
The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Is it safe to drive a 2021-2023 Palisade with recall 23V180?
NHTSA has not told owners to stop driving, but the risk is real: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
NHTSA describes the risk this way: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your Palisade shows warning lights or behaves differently in a way that involves the visibility and wiper, have it checked before driving further.
Which vehicles are included in recall 23V180?
Recall 23V180 covers 167,085 vehicles: 2021-2023 Hyundai Palisade.
NHTSA lists 167,085 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Hyundai | Palisade |
What is the fix for the Palisade visibility and wiper recall?
Yes. Dealers will replace the driver-side windshield wiper arm, free of charge.
Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.
When was recall 23V180 announced?
Hyundai Motor America reported recall 23V180 to NHTSA on March 17, 2023. NHTSA lists the owner letter date as May 15, 2023.
| Date | What happened |
|---|---|
| March 17, 2023 | Hyundai Motor America filed the defect report with NHTSA; NHTSA assigned campaign 23V180000. |
| May 15, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 43 months ago. If your Palisade was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Palisade is part of recall 23V180?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V180 is open on your Palisade, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V180000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Palisade owners do about recall 23V180?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V180000 applies to your Palisade.
- Book the recall appointment with any authorized Hyundai dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the visibility and wiper happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Palisade owners reporting to NHTSA?
Owners have filed 1,143 complaints with NHTSA about these vehicles since 2020, 12 of them about the lighting and visibility.
Since recall 23V180 was reported on March 17, 2023, owners have filed 9 complaints with NHTSA about the lighting and visibility on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the lighting and visibility and were received on or after March 17, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related lighting and visibility issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 1,143 owner complaints filed since 2020 for the vehicles in this recall, and 12 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Hyundai Palisade: 437 complaints in total, 6 about the lighting and visibility
- 2023 Hyundai Palisade: 400 complaints in total, 4 about the lighting and visibility
- 2022 Hyundai Palisade: 306 complaints in total, 2 about the lighting and visibility
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue.
2023 Hyundai Palisade owner, WA, NHTSA complaint 11703060, filed December 4, 2025
While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps.
2023 Hyundai Palisade owner, NC, NHTSA complaint 11604424, filed July 25, 2024
The contact owns a 2023 Hyundai Palisade. The contact stated while driving on the highway at 65 MPH, the contact heard a sound like a shotgun blast. The contact opened the sunroof shade and saw that the sunroof glass had shattered.
2023 Hyundai Palisade owner, AZ, NHTSA complaint 11636378, filed January 16, 2025
Can recall 23V180 make my Palisade a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V180000 does not automatically make your Palisade a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Lighting and visibility defects, such as headlights that fail, wipers that stop or mirrors that do not work, reduce your ability to see and be seen. They are often electrical, and they often come back.
This is not the first recall for this problem. When a manufacturer has to recall the same visibility and wiper again, that suggests the earlier fix did not work. If your 2021-2023 Hyundai Palisade has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 22V627000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Palisade been back to the dealer for this problem?
Call 877-536-6620Other Hyundai Palisade recalls
Frequently asked questions about recall 23V180
Did the recall 23V180 fix work?
Since recall 23V180 was reported on March 17, 2023, owners have filed 9 complaints with NHTSA about the lighting and visibility on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed May 15, 2023.
Is the 23V180000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Palisade is part of recall 23V180000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V180000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Hyundai. Prior results do not guarantee a similar outcome.