2021 Hyundai Palisade Wiper Motor Recall (22V627)

Recall 22V627 at a glance

What is wrong with the 2021 Hyundai Palisade in recall 22V627?

The windshield wiper motor may become inoperative, causing the wipers to fail.

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Is it safe to drive a 2021 Palisade with recall 22V627?

NHTSA has not told owners to stop driving, but the risk is real: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

NHTSA describes the risk this way: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the motor.

Which vehicles are included in recall 22V627?

Recall 22V627 covers 122,949 vehicles: 2021 Hyundai Palisade.

NHTSA lists 122,949 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Palisade wiper motor recall?

Yes. Dealers will replace the driver-side windshield wiper arm, free of charge.

Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

When was recall 22V627 announced?

Hyundai Motor America reported recall 22V627 to NHTSA on August 15, 2022. NHTSA lists the owner letter date as December 13, 2022.

This recall was filed 50 months ago. If your Palisade was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Palisade is part of recall 22V627?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V627 is open on your Palisade, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 Palisade vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Palisade owners do about recall 22V627?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V627000 applies to your Palisade.
2. Call a Hyundai dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any motor symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Palisade owners reporting to NHTSA?

Owners have filed 437 complaints with NHTSA about these vehicles since 2020, 6 of them about the lighting and visibility.

Too few NHTSA complaints about the lighting and visibility have been filed since recall 22V627 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 437 owner complaints filed since 2020 for the vehicles in this recall, and 6 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Hyundai Palisade: 437 complaints in total, 6 about the lighting and visibility

Examples of what owners have reported to NHTSA (unverified excerpts):

The low beam headlights are too bright causing vehicles in the opposite direction to flash their high beams thinking that my high beams are on. This is a safety factor as I am often blinded by other drivers who flash their high beams and in many cases keep their high beams on.

2021 Hyundai Palisade owner, FL, NHTSA complaint 11444720, filed December 22, 2021

-Head lights -When driving in mountains (curves and going up and down hills) at night the head lights produced a shadow effect, which gave the impression it was on the windshield sight line. This shadow effect varied from 1/3 to 2/3 of the windshield which caused a distorted view of the road ahead.

2021 Hyundai Palisade owner, ID, NHTSA complaint 11477157, filed August 2, 2022

Hyndai recalled our vehicle for a tow hitch wiring problem last year. Instead of resolving the issue, they simply pulled the fuse and told us that we cannot tow with lights until they resolve the recall. My understanding is that this recall has been on the books for over a year now.

2021 Hyundai Palisade owner, UT, NHTSA complaint 11534089, filed July 24, 2023

Can recall 22V627 make my Palisade a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Lighting and visibility defects, such as headlights that fail, wipers that stop or mirrors that do not work, reduce your ability to see and be seen. They are often electrical, and they often come back.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Hyundai Palisade has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V627