2024 Hyundai Palisade Passenger Air Bag Recall (23V599)
Hyundai Motor America · 63 vehicles · Reported August 25, 2023
Hyundai Motor America is recalling 63 2024 Hyundai Palisade vehicles. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash. Dealers will make the repair free of charge.
Recall 23V599 at a glance
| NHTSA campaign number | 23V599000 |
|---|---|
| Manufacturer recall number | 249 |
| Date reported to NHTSA | August 25, 2023 |
| Manufacturer | Hyundai Motor America |
| Vehicles | 2024 Hyundai Palisade |
| Units affected | 63 |
| Component | Air Bags > Sensor > Occupant Classification > Front Passenger |
| Safety risk | Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Hyundai Palisade in recall 23V599?
The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags.
Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Is it safe to drive a 2024 Palisade with recall 23V599?
NHTSA has not told owners to stop driving, but the risk is real: Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
NHTSA describes the risk this way: Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
There is no do-not-drive order on this campaign. If your Palisade shows warning lights or behaves differently in a way that involves the front passenger, have it checked before driving further.
Which vehicles are included in recall 23V599?
Recall 23V599 covers 63 vehicles: 2024 Hyundai Palisade.
NHTSA lists 63 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Hyundai | Palisade |
What is the fix for the Palisade passenger air bag recall?
Yes. Dealers will update the ODS software, free of charge.
Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
When was recall 23V599 announced?
Hyundai Motor America reported recall 23V599 to NHTSA on August 25, 2023.
| Date | What happened |
|---|---|
| August 25, 2023 | Hyundai Motor America filed the defect report with NHTSA; NHTSA assigned campaign 23V599000. |
This recall was filed 37 months ago. If your Palisade was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Palisade is part of recall 23V599?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V599 is open on your Palisade, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024 Palisade vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Palisade owners do about recall 23V599?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V599000 applies to your Palisade.
- Book the recall appointment with any authorized Hyundai dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the front passenger happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Palisade owners reporting to NHTSA?
Owners have filed 386 complaints with NHTSA about these vehicles since 2020, 21 of them about the air bags.
Since recall 23V599 was reported on August 25, 2023, owners have filed 21 complaints with NHTSA about the air bags on these vehicles. 1 of them (5%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the air bags and were received on or after August 25, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related air bags issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 386 owner complaints filed since 2020 for the vehicles in this recall, and 21 of them involve the air bags. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Hyundai Palisade: 386 complaints in total, 21 about the air bags
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owned a 2024 Hyundai Palisade. The contact stated while driving at approximately 65 MPH, an 18-wheeler crashed while driving approximately 85-90 MPH into the rear end of the vehicle and impacted the vehicle approximately 4 times including the passenger side. As a result, the vehicle ricocheted into a concrete barrier.
2024 Hyundai Palisade owner, NC, NHTSA complaint 11648802, filed March 17, 2025
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Hyundai Palisade owner, IL, NHTSA complaint 11724898, filed March 17, 2026
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.
2024 Hyundai Palisade owner, GA, NHTSA complaint 11725533, filed March 19, 2026
Can recall 23V599 make my Palisade a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V599000 does not automatically make your Palisade a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
An air bag warning light that keeps coming back after a recall repair is worth documenting. Air bag defects are safety defects, and California law can require fewer repair attempts for them.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Palisade been back to the dealer for this problem?
Call 877-536-6620Other Hyundai Palisade recalls
Frequently asked questions about recall 23V599
Did the recall 23V599 fix work?
Since recall 23V599 was reported on August 25, 2023, owners have filed 21 complaints with NHTSA about the air bags on these vehicles. 1 of them (5%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 23V599000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Palisade is part of recall 23V599000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
What if my air bag light stays on after the recall repair?
Go back to the dealer. A warning light that returns means the system may not deploy correctly, and the visit is another repair attempt for a safety defect.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V599000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Hyundai. Prior results do not guarantee a similar outcome.