2025 Ford Bronco Door Lock Recall (25V397)

Recall 25V397 at a glance

What is wrong with the 2025 Ford Bronco in recall 25V397?

The left-hand rear door may be able to be opened from inside the vehicle when the child safety lock is in the "ON" position.

Ford Motor Company (Ford) is recalling certain 2025 Bronco four-door vehicles. The left-hand rear door may be able to be opened from inside the vehicle when the child safety lock is in the "ON" position.

Is it safe to drive a 2025 Bronco with recall 25V397?

NHTSA has not told owners to stop driving, but the risk is real: A malfunctioning child safety lock that allows a rear door to be opened unintentionally can increase the risk of injury.

NHTSA describes the risk this way: A malfunctioning child safety lock that allows a rear door to be opened unintentionally can increase the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the lock.

Which vehicles are included in recall 25V397?

Recall 25V397 covers 27,768 vehicles: 2025 Ford Bronco.

NHTSA lists 27,768 vehicles in this campaign, built January 21, 2025 to April 29, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Bronco door lock recall?

Yes. Dealers will inspect and replace the rear door latch, as necessary, free of charge.

Dealers will inspect and replace the rear door latch, as necessary, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S64.

When was recall 25V397 announced?

Ford Motor Company reported recall 25V397 to NHTSA on June 13, 2025. NHTSA lists the owner letter date as June 27, 2025.

This recall was filed 16 months ago, and vehicles were built over a span of 98 days. If your Bronco was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Bronco is part of recall 25V397?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V397 is open on your Bronco, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V397000 is open on your Bronco, it will be listed there, along with Ford recall number 25S64. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Bronco owners do about recall 25V397?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V397000 applies to your Bronco.
2. Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the lock happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Bronco owners reporting to NHTSA?

Owners have filed 52 complaints with NHTSA about these vehicles since 2020, 2 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 25V397 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 52 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Ford Bronco: 52 complaints in total, 2 about the body, doors and seats

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact's wife owns a 2025 Ford Bronco. Upon taking delivery of the vehicle, the door stops on both rear doors began detaching and the plastic fender components fell off while the vehicle was parked. Additionally, the rear passenger’s side window intermittently failed to roll up.

2025 Ford Bronco owner, GA, NHTSA complaint 11765342, filed September 18, 2026

They have yet to repair this recall even though a remedy has been available. I have asked multiple times at my dealer and they always have a reason they can’t do it. They text me one time and never set the appointment. I have called and called and even went in.

2025 Ford Bronco owner, VA, NHTSA complaint 11752761, filed July 25, 2026

Can recall 25V397 make my Bronco a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V397000 does not automatically make your Bronco a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Body and latch defects on the 2025 Ford Bronco may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 22V411000, 24V189000, 25V303000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V397