2023-2024 Ford Bronco Door Lock Recall (24V189)
Ford Motor Company · 9,847 vehicles · Reported March 8, 2024
Ford Motor Company is recalling 9,847 2023-2024 Ford Bronco vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position. A malfunctioning child safety lock that allows a rear door to be opened unintentionally can increase the risk of injury. Dealers will make the repair free of charge.
Recall 24V189 at a glance
| NHTSA campaign number | 24V189000 |
|---|---|
| Manufacturer recall number | 24S15 |
| Date reported to NHTSA | March 8, 2024 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2023-2024 Ford Bronco |
| Units affected | 9,847 |
| Component | Latches / Locks / Linkages > Doors > Lock |
| Safety risk | A malfunctioning child safety lock that allows a rear door to be opened unintentionally can increase the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Ford Bronco in recall 24V189?
The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Is it safe to drive a 2023-2024 Bronco with recall 24V189?
NHTSA has not told owners to stop driving, but the risk is real: A malfunctioning child safety lock that allows a rear door to be opened unintentionally can increase the risk of injury.
NHTSA describes the risk this way: A malfunctioning child safety lock that allows a rear door to be opened unintentionally can increase the risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the lock.
Which vehicles are included in recall 24V189?
Recall 24V189 covers 9,847 vehicles: 2023-2024 Ford Bronco.
NHTSA lists 9,847 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Ford | Bronco |
What is the fix for the Bronco door lock recall?
Yes. Dealers will inspect the child safety locks and replace the rear door latch, as necessary, free of charge.
Dealers will inspect the child safety locks and replace the rear door latch, as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S15.
When was recall 24V189 announced?
Ford Motor Company reported recall 24V189 to NHTSA on March 8, 2024. NHTSA lists the owner letter date as April 9, 2024.
| Date | What happened |
|---|---|
| March 8, 2024 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V189000. |
| April 9, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 31 months ago. If your Bronco was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Bronco is part of recall 24V189?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V189 is open on your Bronco, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V189000 is open on your Bronco, it will be listed there, along with Ford recall number 24S15. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Bronco owners do about recall 24V189?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V189000 applies to your Bronco.
- Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any lock symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Bronco owners reporting to NHTSA?
Owners have filed 301 complaints with NHTSA about these vehicles since 2020, 9 of them about the body, doors and seats.
Since recall 24V189 was reported on March 8, 2024, owners have filed 9 complaints with NHTSA about the body, doors and seats on these vehicles. 1 of them (11%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the body, doors and seats and were received on or after March 8, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related body, doors and seats issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 301 owner complaints filed since 2020 for the vehicles in this recall, and 9 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Ford Bronco: 226 complaints in total, 5 about the body, doors and seats
- 2024 Ford Bronco: 75 complaints in total, 4 about the body, doors and seats
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2023 Ford Bronco. The contact stated that after opening the driver's side door and then closing the door, the passenger's side hard top fractured into several pieces. The dealer was contacted and informed of the failure. The dealer confirmed that the repair would not be covered for free.
2023 Ford Bronco owner, MD, NHTSA complaint 11681333, filed August 18, 2025
The contact owns a 2023 Ford Bronco. The contact stated that upon inspection the hard top roof, there were several cracks formed on the roof. The vehicle was taken to the dealer where the failure was acknowledged, and it was agreed that the hard top would be replaced under warranty.
2023 Ford Bronco owner, MN, NHTSA complaint 11727895, filed March 30, 2026
The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure.
2023 Ford Bronco owner, NC, NHTSA complaint 11592227, filed June 3, 2024
Can recall 24V189 make my Bronco a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V189000 does not automatically make your Bronco a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Body and latch defects on the 2023-2024 Ford Bronco may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.
This is not the first recall for this problem. When a manufacturer has to recall the same lock again, that suggests the earlier fix did not work. If your 2023-2024 Ford Bronco has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 22V411000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Bronco went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Bronco been back to the dealer for this problem?
Call 877-536-6620Other Ford Bronco recalls
Frequently asked questions about recall 24V189
Did the recall 24V189 fix work?
Since recall 24V189 was reported on March 8, 2024, owners have filed 9 complaints with NHTSA about the body, doors and seats on these vehicles. 1 of them (11%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed April 9, 2024.
Is the 24V189000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Bronco is part of recall 24V189000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V189000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.