2022-2023 Ford Transit Backup Camera Recall (25V242)
Ford Motor Company · 4,625 vehicles · Reported April 11, 2025
Ford Motor Company is recalling 4,625 2022-2023 Ford Transit vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 25V242 at a glance
| NHTSA campaign number | 25V242000 |
|---|---|
| Manufacturer recall number | 25S38 |
| Date reported to NHTSA | April 11, 2025 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2022-2023 Ford Transit |
| Units affected | 4,625 |
| Component | Back Over Prevention > Sensing System > Camera |
| Safety risk | Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022-2023 Ford Transit in recall 25V242?
The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Is it safe to drive a 2022-2023 Transit with recall 25V242?
NHTSA has not told owners to stop driving, but the risk is real: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
NHTSA describes the risk this way: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the camera.
Which vehicles are included in recall 25V242?
Recall 25V242 covers 4,625 vehicles: 2022-2023 Ford Transit.
NHTSA lists 4,625 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2023 | Ford | Transit |
What is the fix for the Transit backup camera recall?
Yes. Dealers will update the rearview camera software, free of charge.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.
When was recall 25V242 announced?
Ford Motor Company reported recall 25V242 to NHTSA on April 11, 2025. NHTSA lists the owner letter date as May 23, 2025.
| Date | What happened |
|---|---|
| April 11, 2025 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 25V242000. |
| May 23, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 17 months ago. If your Transit was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Transit is part of recall 25V242?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V242 is open on your Transit, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022-2023 Transit vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Transit owners do about recall 25V242?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V242000 applies to your Transit.
- Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Transit owners reporting to NHTSA?
Owners have filed 94 complaints with NHTSA about these vehicles since 2020, 15 of them about the rearview camera.
Since recall 25V242 was reported on April 11, 2025, owners have filed 8 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after April 11, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 94 owner complaints filed since 2020 for the vehicles in this recall, and 15 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Ford Transit: 56 complaints in total, 7 about the rearview camera
- 2022 Ford Transit: 38 complaints in total, 8 about the rearview camera
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2022 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 25V242000 (Back Over Prevention) and 25V315000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs.
2022 Ford Transit owner, PA, NHTSA complaint 11661157, filed May 15, 2025
The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available.
2022 Ford Transit owner, FL, NHTSA complaint 11677291, filed July 30, 2025
The contact owns a 2022 Ford Transit. The contact stated that while reversing, the back over prevention camera became inoperable. The contact stated that the image was distorted. The message Pre-Collison assist not available was displayed and then disappeared. The contact stated that the camera was repaired under recall.
2022 Ford Transit owner, MI, NHTSA complaint 11712694, filed January 22, 2026
Can recall 25V242 make my Transit a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V242000 does not automatically make your Transit a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.
This is not the first recall for this problem. When a manufacturer has to recall the same camera again, that suggests the earlier fix did not work. If your 2022-2023 Ford Transit has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 23V598000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Transit been back to the dealer for this problem?
Call 877-536-6620Other Ford Transit recalls
Frequently asked questions about recall 25V242
Did the recall 25V242 fix work?
Since recall 25V242 was reported on April 11, 2025, owners have filed 8 complaints with NHTSA about the rearview camera on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed May 23, 2025.
Is the 25V242000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Transit is part of recall 25V242000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V242000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.