2024 Ford Ranger Visibility Power Window Recall (25V237)

Recall 25V237 at a glance

What is wrong with the 2024 Ford Ranger in recall 25V237?

When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object.

Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Is it safe to drive a 2024 Ranger with recall 25V237?

NHTSA has not told owners to stop driving, but the risk is real: A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.

NHTSA describes the risk this way: A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.

There is no do-not-drive order on this campaign. If your Ranger shows warning lights or behaves differently in a way that involves the power window devices and controls, have it checked before driving further.

Which vehicles are included in recall 25V237?

Recall 25V237 covers 1,177 vehicles: 2024 Ford Ranger; 2024 Lincoln Nautilus.

NHTSA lists 1,177 vehicles in this campaign, built January 18, 2023 to July 16, 2024. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Ranger visibility power window recall?

Yes. Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge.

Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C10.

When was recall 25V237 announced?

Ford Motor Company reported recall 25V237 to NHTSA on April 11, 2025. NHTSA lists the owner letter date as May 15, 2025.

This recall was filed 17 months ago, and vehicles were built over a span of 545 days. If your Ranger was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Ranger is part of recall 25V237?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V237 is open on your Ranger, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 25V237000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Ranger owners do about recall 25V237?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V237000 applies to your Ranger.
2. Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any power window devices and controls symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Ranger owners reporting to NHTSA?

Owners have filed 106 complaints with NHTSA about these vehicles since 2020, 3 of them about the lighting and visibility.

Too few NHTSA complaints about the lighting and visibility have been filed since recall 25V237 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 106 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Ford Ranger: 84 complaints in total, 1 about the lighting and visibility
• 2024 Lincoln Nautilus: 22 complaints in total, 2 about the lighting and visibility

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

The contact owns a 2024 Ford Ranger. The contact received notification of NHTSA Campaign Number: 24V597000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2024 Ford Ranger owner, OR, NHTSA complaint 11714031, filed January 28, 2026

The contact owns a 2024 Lincoln Nautilus. While the vehicle was parked, the rear hatch unexpectedly opened and struck a building, causing the taillight to crack and leaving scratches and a crack on the bumper.

2024 Lincoln Nautilus owner, PA, NHTSA complaint 11733300, filed April 23, 2026

Can recall 25V237 make my Ranger a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

A headlight, wiper or visibility defect on the 2024 Ford Ranger can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 24V597000, 24V953000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V237