NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 15 complaints against the 2024 Lincoln Nautilus. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Lincoln Nautilus complaints directly on the NHTSA complaint database.
The 2024 Lincoln Nautilus has generated 27 NHTSA complaints and has 6 active recalls. If your 2024 Lincoln Nautilus has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Lincoln pays all attorney fees when we prevail. You pay nothing.
The 2024 Lincoln Nautilus has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The issue is with blue tooth phone calls. There is always excessive static while driving for the other person on the phone to the point were is is extremely difficult if not impossible to have any sort of conversation. Inside the vehicle it sounds clear, its the person on the other end that’s having this issue and its consistent . All phone types are having this issue. I purchased this car brand new for my wife 10/24 and to not have a standard feature like blue tooth calling not working is unacceptable . In my opinion not being able to utilize hands free calling is a safety issue. It’s been to the service dept. at the dealership twice and they can’t fix it.” (NHTSA Complaint #11646219)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2024 Lincoln Nautilus has generated 3 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “12/21/24 Took delivery of vehicle 03/17/25 Called Lincoln to schedule service after brakes began grinding. 03/19/25 Took vehicle in for service – Brake rotors began grinding shortly after purchase. Such grinding causes anxiety about safety of the vehicle on the road. Took vehicle back to dealership where they validated the issue. They replaced the rotors. Grinding began again, but more intense. 04/14/25 Took vehicle back again and was informed new improved parts were on order for availability in Q3 2025. 07/17/25 Called Plaza Lincoln checking status of new parts. Informed they are still waiting. Lincoln bulletin SSM 53329 states condition does not affect vehicle durability.” (NHTSA Complaint #11674818)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Lincoln Nautilus has 3 NHTSA complaints for this defect type. Owner reports include: “There is a safety concern with this car involving the feature that automatically slows down the car when a curve in the road is detected. This problem…”
The 2024 Lincoln Nautilus has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The door jam and hatchback seals are letting dust and emission fumes inside the vehicle. When driving down a dirt road the seats are covered with dust. The dealership says that the seals are properly installed they said to the cabin fan on high to pressurize the vehicle which has not helped. When sitting stopped in traffic you can smell the exhaust fumes. This has been an ongoing issue since the date of purchase and the dealership has admitted that other Nautilus vehicles are doing the same. I wanted to add more door seals but was told that would void my warranty.” (NHTSA Complaint #11724356)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Lincoln Nautilus has 1 NHTSA complaint for this defect type. Owner reports include: “The newer Lincoln Nautilus starting model year 2024 has an issue of moving seat positions while in motion. For the seat memory settings I am set to position 1 my wife is set to position 2 and there’s at least a foot difference between us. If the Nautilus enters power save mode which seems to be quite frequent the radio system also seems to go into a deeper sleep mode too. That means when you go to power on the car the radio takes roughly an extra 2 minutes to fully boot. When it is completely booted it will decide to default to the position 1 setting even if you are driving and on the move on the road. So what has happened is from the garage my wife gets in the car, starts it, clicks the number 2 position, is driving down the road while the car is in motion the radio completes its boot up and moves to position 1 where my wife now struggles to reach the steering wheel and the pedals. And since the car is in motion she is unable to click position 2 again because the car prevents you from changing position while in motion.” (NHTSA Complaint #11720366)
The following 6 recalls have been issued for the 2024 Lincoln Nautilus by the NHTSA or Lincoln. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Defect: See NHTSA database for details.
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C24.
Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Defect: See NHTSA database for details.
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C43.
Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Defect: See NHTSA database for details.
Risk: A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25C10.
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect: See NHTSA database for details.
Risk: A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy: The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25C21.
Component: ELECTRICAL SYSTEM
Defect: See NHTSA database for details.
Risk: An overheated engine block heater can increase the risk of a fire.
Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Interim let
Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Defect: See NHTSA database for details.
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25C36.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Lincoln Nautilus:
Once the presumption is triggered, the burden shifts to Lincoln to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Lincoln must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Lincoln Nautilus qualifies as a lemon under California law, Lincoln may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Lincoln a reasonable opportunity to fix the defect. Visit different authorized Lincoln dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Lincoln pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Lincoln a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Lincoln is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Lincoln Nautilus has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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