2023-2024 Ford Transit Steering Column Recall (24V591)
Ford Motor Company · 1,902 vehicles · Reported August 9, 2024
Ford Motor Company is recalling 1,902 2023-2024 Ford Transit vehicles. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control. A loss of steering control can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 24V591 at a glance
| NHTSA campaign number | 24V591000 |
|---|---|
| Manufacturer recall number | 24S48 |
| Date reported to NHTSA | August 9, 2024 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2023-2024 Ford Transit |
| Units affected | 1,902 |
| Component | Steering > Column |
| Safety risk | A loss of steering control can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Ford Transit in recall 24V591?
The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Is it safe to drive a 2023-2024 Transit with recall 24V591?
NHTSA has not told owners to stop driving, but the risk is real: A loss of steering control can increase the risk of a crash.
NHTSA describes the risk this way: A loss of steering control can increase the risk of a crash.
There is no do-not-drive order on this campaign. If your Transit shows warning lights or behaves differently in a way that involves the column, have it checked before driving further.
Which vehicles are included in recall 24V591?
Recall 24V591 covers 1,902 vehicles: 2023-2024 Ford Transit.
NHTSA lists 1,902 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Ford | Transit |
What is the fix for the Transit steering column recall?
Yes. Dealers will replace the steering column intermediate shaft bolt, free of charge.
Dealers will replace the steering column intermediate shaft bolt, free of charge. Owner notification letters were mailed on February 14, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S48.
When was recall 24V591 announced?
Ford Motor Company reported recall 24V591 to NHTSA on August 9, 2024.
| Date | What happened |
|---|---|
| August 9, 2024 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V591000. |
| February 14, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 26 months ago. If your Transit was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Transit is part of recall 24V591?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V591 is open on your Transit, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V591000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Transit owners do about recall 24V591?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V591000 applies to your Transit.
- Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the column happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Transit owners reporting to NHTSA?
Owners have filed 84 complaints with NHTSA about these vehicles since 2020, 7 of them about the steering.
Since recall 24V591 was reported on August 9, 2024, owners have filed 5 complaints with NHTSA about the steering on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the steering and were received on or after August 9, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related steering issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 84 owner complaints filed since 2020 for the vehicles in this recall, and 7 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Ford Transit: 56 complaints in total, 6 about the steering
- 2024 Ford Transit: 28 complaints in total, 1 about the steering
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.
2024 Ford Transit owner, CO, NHTSA complaint 11634829, filed January 8, 2025
Campaign/NHTSA# 24S21/24V226 No remedy provided by Ford; Issue Date 2024-03-22 Campaign/NHTSA# 24S46/24V542 AND Campaign/NHTSA# 24S48/24V591 Ford notified me that the recall is ready for repair, however the parts are not available; my dealer has been waiting for 4 weeks now to receive the parts…
2023 Ford Transit owner, CO, NHTSA complaint 11643128, filed February 17, 2025
The contact owns a 2023 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 24V542000 (Steering) and 24V591000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.
2023 Ford Transit owner, CA, NHTSA complaint 11649528, filed March 20, 2025
Can recall 24V591 make my Transit a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this column recall means their Transit qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Steering defects go straight to safety. Under California's lemon law, a defect likely to cause death or serious injury can create a presumption after just two repair attempts, if the manufacturer was also notified directly.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023-2024 Ford Transit has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Transit been back to the dealer for this problem?
Call 877-536-6620Other Ford Transit recalls
Frequently asked questions about recall 24V591
Did the recall 24V591 fix work?
Since recall 24V591 was reported on August 9, 2024, owners have filed 5 complaints with NHTSA about the steering on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 24V591000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Transit is part of recall 24V591000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V591000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.