2024-2025 BMW X5 Label Recall (24V327)
BMW of North America, LLC · 703 vehicles · Reported May 10, 2024
BMW of North America, LLC is recalling 703 2024-2025 BMW X5 vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims." Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V327 at a glance
| NHTSA campaign number | 24V327000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | May 10, 2024 |
| Manufacturer | BMW of North America, LLC |
| Vehicles | 2024-2025 BMW X5 |
| Units affected | 703 |
| Component | Equipment > Other > Labels |
| Safety risk | Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024-2025 BMW X5 in recall 24V327?
The tire information placard may indicate an incorrect tire size and tire pressure.
BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Is it safe to drive a 2024-2025 X5 with recall 24V327?
NHTSA has not told owners to stop driving, but the risk is real: Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash.
NHTSA describes the risk this way: Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the labels.
Which vehicles are included in recall 24V327?
Recall 24V327 covers 703 vehicles: 2024-2025 BMW X5.
NHTSA lists 703 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024-2025 | BMW | X5 |
What is the fix for the X5 label recall?
Yes. Dealers will replace the tire information placard, free of charge.
Dealers will replace the tire information placard, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact BMW customer service at 1-800-525-7417.
When was recall 24V327 announced?
BMW of North America, LLC reported recall 24V327 to NHTSA on May 10, 2024. NHTSA lists the owner letter date as July 9, 2024.
| Date | What happened |
|---|---|
| May 10, 2024 | BMW of North America, LLC filed the defect report with NHTSA; NHTSA assigned campaign 24V327000. |
| July 9, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 29 months ago. If your X5 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my X5 is part of recall 24V327?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V327 is open on your X5, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024-2025 X5 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should X5 owners do about recall 24V327?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V327000 applies to your X5.
- Call a BMW dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any labels symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are X5 owners reporting to NHTSA?
Owners have filed 207 complaints with NHTSA about these vehicles since 2020, 14 of them about the other equipment.
Since recall 24V327 was reported on May 10, 2024, owners have filed 12 complaints with NHTSA about the other equipment on these vehicles. 2 of them (17%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the other equipment and were received on or after May 10, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related other equipment issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 207 owner complaints filed since 2020 for the vehicles in this recall, and 14 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 BMW X5: 145 complaints in total, 9 about the other equipment
- 2025 BMW X5: 62 complaints in total, 5 about the other equipment
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
Driving at 70 mph down a clear stretch of highway, no cars in front, panoramic sunroof spontaneously exploded. Not under an overpass, no flying debris. Temperature was 54 degrees F. on a sunny day. The vehicles behind me pulled back as my sunroof showered them.
2024 BMW X5 owner, AK, NHTSA complaint 11739165, filed May 20, 2026
BMW of North America is hiding problems with brand new vehicles.
2024 BMW X5 owner, FL, NHTSA complaint 11531876, filed July 12, 2023
My 2024 BMW caught on fire while I was driving it. A couple weeks prior my dashboard went out but resolved on its own in 24 hours. Before the fire I had no other issues with my vehicle. My insurance company was notified the night of the incident.
2024 BMW X5 owner, MI, NHTSA complaint 11557267, filed November 28, 2023
Can recall 24V327 make my X5 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this labels recall means their X5 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
What matters for a lemon law claim is not the recall label but whether the defect substantially impairs the 2024-2025 BMW X5 and whether the dealer can fix it in a reasonable number of tries.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024-2025 BMW X5 has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the X5 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your X5 been back to the dealer for this problem?
Call 877-536-6620Other BMW X5 recalls
Frequently asked questions about recall 24V327
Did the recall 24V327 fix work?
Since recall 24V327 was reported on May 10, 2024, owners have filed 12 complaints with NHTSA about the other equipment on these vehicles. 2 of them (17%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed July 9, 2024.
Is the 24V327000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my X5 is part of recall 24V327000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V327000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or BMW. Prior results do not guarantee a similar outcome.