2024 BMW XM Front Seat Belt Recall (24V345)
BMW of North America, LLC · 3,256 vehicles · Reported May 15, 2024
BMW of North America, LLC is recalling 3,256 2025 BMW Alpina XB7; 2025 BMW X5; 2025 BMW X6; 2025 BMW X7; 2024 BMW XM vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash. Dealers will make the repair free of charge.
Recall 24V345 at a glance
| NHTSA campaign number | 24V345000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | May 15, 2024 |
| Manufacturer | BMW of North America, LLC |
| Vehicles | 2025 BMW Alpina XB7; 2025 BMW X5; 2025 BMW X6; 2025 BMW X7; 2024 BMW XM |
| Units affected | 3,256 |
| Component | Seat Belts > Front |
| Safety risk | A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 BMW XM in recall 24V345?
The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash.
BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Is it safe to drive a 2024 XM with recall 24V345?
NHTSA has not told owners to stop driving, but the risk is real: A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash.
NHTSA describes the risk this way: A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash.
There is no do-not-drive order on this campaign. If your XM shows warning lights or behaves differently in a way that involves the front, have it checked before driving further.
Which vehicles are included in recall 24V345?
Recall 24V345 covers 3,256 vehicles: 2025 BMW Alpina XB7; 2025 BMW X5; 2025 BMW X6; 2025 BMW X7; 2024 BMW XM.
NHTSA lists 3,256 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025 | BMW | Alpina XB7 |
| 2025 | BMW | X5 |
| 2025 | BMW | X6 |
| 2025 | BMW | X7 |
| 2024 | BMW | XM |
What is the fix for the XM front seat belt recall?
Yes. Dealers will inspect and replace the front seat lower seat belts as necessary, free of charge.
Dealers will inspect and replace the front seat lower seat belts as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact BMW customer service at 1-800-525-7417.
When was recall 24V345 announced?
BMW of North America, LLC reported recall 24V345 to NHTSA on May 15, 2024. NHTSA lists the owner letter date as July 12, 2024.
| Date | What happened |
|---|---|
| May 15, 2024 | BMW of North America, LLC filed the defect report with NHTSA; NHTSA assigned campaign 24V345000. |
| July 12, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 28 months ago. If your XM was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my XM is part of recall 24V345?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V345 is open on your XM, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V345000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should XM owners do about recall 24V345?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V345000 applies to your XM.
- Call a BMW dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the front happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are XM owners reporting to NHTSA?
Owners have filed 99 complaints with NHTSA about these vehicles since 2020, 2 of them about the seat belts.
Too few NHTSA complaints about the seat belts have been filed since recall 24V345 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 99 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the seat belts. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 BMW X5: 62 complaints in total, 1 about the seat belts
- 2025 BMW X7: 29 complaints in total, 1 about the seat belts
- 2024 BMW XM: 7 complaints in total, 0 about the seat belts
- 2025 BMW X6: 1 complaints in total, 0 about the seat belts
- 2025 BMW Alpina XB7: 0 complaints in total, 0 about the seat belts
Examples of what owners have reported to NHTSA (unverified excerpts):
The occupant sensing lights and seatbelt buckle indicator lights and associated alarm in case a person unbuckles while in motion are not present and not working for the third row of seats. The third row position indicators are not present in the dash where all other seat positions are.
2025 BMW X7 owner, MN, NHTSA complaint 11604981, filed July 28, 2024
Can recall 24V345 make my XM a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this front recall means their XM qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
A seat belt that does not latch or retract correctly on the 2024 BMW XM affects safety directly, and a failed recall repair is a repair attempt under California law.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 BMW XM has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the XM went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your XM been back to the dealer for this problem?
Call 877-536-6620Other BMW XM recalls
Frequently asked questions about recall 24V345
Is the 24V345000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed July 12, 2024.
How do I know if my XM is part of recall 24V345000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V345000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or BMW. Prior results do not guarantee a similar outcome.