2023-2024 BMW 740I Camera and Sensor Recall (23V700)

Recall 23V700 at a glance

What is wrong with the 2023-2024 BMW 740I in recall 23V700?

The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

Is it safe to drive a 2023-2024 740I with recall 23V700?

NHTSA has not told owners to stop driving, but the risk is real: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

NHTSA describes the risk this way: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the camera and sensor.

Which vehicles are included in recall 23V700?

Recall 23V700 covers 12,296 vehicles: 2024 BMW 530I; 2023-2024 BMW 740I; 2024 BMW 750E; 2023-2024 BMW 760I; 2024 BMW I5; 2024 BMW I5 M60; 2023-2024 BMW I7; 2024 BMW I7 M70; 2023 BMW I7 M70 Xdrive.

NHTSA lists 12,296 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the 740I camera and sensor recall?

Yes. Dealers will inspect and reattach the ground connection as necessary, free of charge.

Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

When was recall 23V700 announced?

BMW of North America, LLC reported recall 23V700 to NHTSA on October 18, 2023. NHTSA lists the owner letter date as December 8, 2023.

This recall was filed 35 months ago. If your 740I was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my 740I is part of recall 23V700?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V700 is open on your 740I, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023-2024 740I vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should 740I owners do about recall 23V700?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V700000 applies to your 740I.
2. Book the recall appointment with any authorized BMW dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the camera and sensor happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are 740I owners reporting to NHTSA?

Owners have filed 87 complaints with NHTSA about these vehicles since 2020, 17 of them about the electrical system.

NHTSA’s public complaint database lists 87 owner complaints filed since 2020 for the vehicles in this recall, and 17 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 BMW I5: 20 complaints in total, 4 about the electrical system
• 2024 BMW I7: 15 complaints in total, 7 about the electrical system
• 2024 BMW 530I: 13 complaints in total, 1 about the electrical system
• 2023 BMW 740I: 12 complaints in total, 2 about the electrical system
• 2023 BMW 760I: 11 complaints in total, 0 about the electrical system
• 2023 BMW I7: 8 complaints in total, 2 about the electrical system
• 2024 BMW 740I: 3 complaints in total, 0 about the electrical system
• 2024 BMW 760I: 3 complaints in total, 0 about the electrical system

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

Make extreme high fan noise during and after super fast charging sessions (Electrify America), overheating issues, unlike all other Evs that do not. Constant clunking sound during and after departing from sessions. Periodic banging sound when parked. Sounds can be observed inside and outside of vehicle.

2024 BMW I5 owner, FL, NHTSA complaint 11686161, filed September 9, 2025

The vehicle listed has an unfixable defect (water valve/coolant issue) that creates a safety hazard in an electric vehicle, BMW, the manufacturer has failed to provide a remedy within a reasonable timreframe. AC Coolant valve and high voltage battery are part of the same loop which make this vehicle a safety hazard.

2024 BMW I5 owner, FL, NHTSA complaint 11733119, filed April 22, 2026

This is the 5th time my cat suddenly brakes in the middle of traffic with no obstruction. I keep taking it to the dealership and they drive it for 1 mile and give it back. I am fed up and I have my family in the car.

2024 BMW I7 owner, CA, NHTSA complaint 11675784, filed July 24, 2025

Can recall 23V700 make my 740I a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same camera and sensor problem is common in lemon law claims.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V700