2022-2024 Audi Q4 E-Tron Lighting Control Module Software Recall (24V361)
Volkswagen Group of America, Inc. · 17,797 vehicles · Reported May 22, 2024
Volkswagen Group of America, Inc. is recalling 17,797 2022-2024 Audi Q4 E-Tron vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash. Dealers will make the repair free of charge.
Recall 24V361 at a glance
| NHTSA campaign number | 24V361000 |
|---|---|
| Manufacturer recall number | 941L |
| Date reported to NHTSA | May 22, 2024 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2022-2024 Audi Q4 E-Tron |
| Units affected | 17,797 |
| Component | Exterior Lighting > Lighting Control Module > Software |
| Safety risk | Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022-2024 Audi Q4 E-Tron in recall 24V361?
The incorrect headlight control module software may have been installed.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Is it safe to drive a 2022-2024 Q4 E-Tron with recall 24V361?
NHTSA has not told owners to stop driving, but the risk is real: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
NHTSA describes the risk this way: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
There is no do-not-drive order on this campaign. If your Q4 E-Tron shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.
Which vehicles are included in recall 24V361?
Recall 24V361 covers 17,797 vehicles: 2022-2024 Audi Q4 E-Tron.
NHTSA lists 17,797 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2024 | Audi | Q4 E-Tron |
What is the fix for the Q4 E-Tron lighting control module software recall?
Yes. Dealers will update the headlight control module with a new data set, free of charge.
Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
When was recall 24V361 announced?
Volkswagen Group of America, Inc. reported recall 24V361 to NHTSA on May 22, 2024. NHTSA lists the owner letter date as June 6, 2024.
| Date | What happened |
|---|---|
| May 22, 2024 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V361000. |
| June 6, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 28 months ago. If your Q4 E-Tron was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Q4 E-Tron is part of recall 24V361?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V361 is open on your Q4 E-Tron, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V361000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Q4 E-Tron owners do about recall 24V361?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V361000 applies to your Q4 E-Tron.
- Call a Audi dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Q4 E-Tron owners reporting to NHTSA?
Owners have filed 42 complaints with NHTSA about these vehicles since 2020, 0 of them about the lighting and visibility.
Too few NHTSA complaints about the lighting and visibility have been filed since recall 24V361 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database lists 42 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Audi Q4 E-Tron: 22 complaints in total, 0 about the lighting and visibility
- 2023 Audi Q4 E-Tron: 17 complaints in total, 0 about the lighting and visibility
- 2022 Audi Q4 E-Tron: 3 complaints in total, 0 about the lighting and visibility
Can recall 24V361 make my Q4 E-Tron a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this software recall means their Q4 E-Tron qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
A headlight, wiper or visibility defect on the 2022-2024 Audi Q4 E-Tron can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2022-2024 Audi Q4 E-Tron has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Q4 E-Tron went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Q4 E-Tron been back to the dealer for this problem?
Call 877-536-6620Other Audi Q4 E-Tron recalls
Frequently asked questions about recall 24V361
Is the 24V361000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 6, 2024.
How do I know if my Q4 E-Tron is part of recall 24V361000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V361000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Audi. Prior results do not guarantee a similar outcome.