NHTSA Investigation

NHTSA Preliminary Evaluation: Loss of Power Steering Assist (PE26-002)

Opened March 2, 2026 · Braun Corporation

✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
PE26-002
NHTSA action
Preliminary
Investigation stage
Open
Status
2026
Opened
26E067
Resulting recall

NHTSA opened a preliminary evaluation (PE26-002) on March 2, 2026 into loss of power steering assist in 2022 Ram 3500, 2022-2023 Ram Promaster. The investigation is open.

PE26-002 at a glance

NHTSA action numberPE26-002
TypePreliminary Evaluation
OpenedMarch 2, 2026
StatusOpen
Vehicles2022 Ram 3500, 2022-2023 Ram Promaster
ComponentElectrical System > Wiring > Connectors/Plugs/Receptacles
ManufacturerBraun Corporation
Resulting recall26E067000

What is NHTSA investigating in the Ram 3500?

From NHTSA’s investigation summary:

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles.

Failure of the power steering assist system can result in increased steering effort required to control the vehicle.

An increase in steering effort can potentially lead to a loss of directional control of the vehicle.

Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module.

ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems.

To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

What is a preliminary evaluation?

Preliminary Evaluation is the first stage of a federal defect investigation. NHTSA reviews complaints, crash reports and manufacturer data to decide whether a safety defect may exist. It can close with no action, be upgraded to an engineering analysis, or end with a recall.

Did this investigation lead to a recall?

Yes. NHTSA lists recall 26E067000 as the result of this investigation: NHTSA recall 26E067000.

Which vehicles are part of this investigation?

Model yearsMakeModel
2022Ram3500
2022-2023RamPromaster

What are Ram 3500 owners reporting to NHTSA?

NHTSA’s public database lists 343 owner complaints filed since 2020 for the vehicles in this investigation (all components). Complaints are unverified owner reports.

What should owners do?

  1. Check your VIN at nhtsa.gov/recalls for any open recall on your vehicle.
  2. If you have the problem NHTSA is investigating, take the vehicle to a dealer now and get a repair order, even if the dealer cannot find anything.
  3. Keep a log of every time the problem happens: date, mileage and what happened. Photos and videos help.
  4. File your own complaint at nhtsa.gov/report-a-safety-problem. Owner complaints are what start and expand investigations.
  5. If the problem keeps coming back, talk to a lemon law attorney.

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Can a recall or defect investigation make my car a lemon in California?

Not by itself. What matters is whether a covered defect keeps coming back or keeps your vehicle at the dealer, and a federal investigation or recall is strong evidence that the problem is real.

Under California’s Song-Beverly Consumer Warranty Act, a manufacturer that cannot fix a warranty defect that substantially impairs a vehicle’s use, value or safety within a reasonable number of attempts may have to repurchase or replace it (Civ. Code 1793.2(d)). Within the first 18 months or 18,000 miles, the law presumes a reasonable number of attempts after two repairs of a defect likely to cause death or serious injury, four repairs of the same defect, or more than 30 days out of service (Civ. Code 1793.22(b)).

An owner who prevails can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Frequently asked questions

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Jacob Shayesteh, Esq., Founder and Managing Attorney of America’s Lemon Lawyer (Wynn Law Group, APC). Licensed by the State Bar of California, No. 362320. His practice focuses on California lemon law under the Song-Beverly Consumer Warranty Act.

State Bar of California license record · Avvo · Martindale-Hubbell · Lawyers.com · LinkedIn · Our attorneys

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page reports public NHTSA data and is general information, not legal advice. Not affiliated with NHTSA or any vehicle manufacturer. Prior results do not guarantee a similar outcome.

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