NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 16 complaints against the 2024 Mitsubishi Outlander. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Mitsubishi Outlander complaints directly on the NHTSA complaint database.
The 2024 Mitsubishi Outlander has generated 34 NHTSA complaints and has 1 active recall. If your 2024 Mitsubishi Outlander has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Mitsubishi pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Mitsubishi Outlander include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 4 NHTSA complaints have been filed for this category. Owner reports include: “The music will all of a sudden start blasting, volume will randomly start increasing, phone calls (connected to car) will randomly end, voice activation will randomly activate on car. This can surprise driver and could cause an issue. For example, random metal music randomly turning on in the car can be unexpected. When a call ends randomly (caused by car system randomly ending) it could cause driver to divert focus from driving. I think these issues are related to the capacitive sensors on the steering wheel randomly activating without touch.” (NHTSA Complaint #11718149)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2024 Mitsubishi Outlander have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 4 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “At about 52,000 miles August 26, 2025- September 2, 2025 for rpm going low and high in idle and check engine light came on replaced engine coil #4 Sept 4, 2025- October 9, 2025 Coolant in engine Failed 2 compression test Needs head gasket repair Instructed to take head off Send head to machine shop to have valves checked Never sent valves to machine shop Replacing engine December 26, 2025 Engine sounds like a jet plane and after calling Mitsubishi it will need to be towed 2 hours away because they shut my local dealership down. I have tried for goodwill assist, buyback, etc but I’m treated horribly. I just found another person that it happened to at 50,000 miles also” (NHTSA Complaint #11708464)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2024 Mitsubishi Outlander have reported harsh shifting, shuddering, slipping, and transmission warning lights. 2 NHTSA complaints have been submitted for this defect category. Owner reports include: “Car during acceleration feels very jerky, safety issue as during turns if acceleration it might jerk make it feel a bit unknown of what speed it might…”
The 2024 Mitsubishi Outlander has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen is just frozen). This is a significant safety issue because if someone is relying on a backup camera to maneuver, and a kid walks behind the car, the driver would not notice the kid if the screen froze. If the backup camera fails, a driver is blind and must either continue blind (as mirrors may not be adjusted for backing up) or must switch gears to go forward (which could also cause an accident since there is a delay in doing this and a car may be exposed on the street).” (NHTSA Complaint #11718146)
The 2024 Mitsubishi Outlander has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “If headlights are in auto position or were on prior to car starting (I.e. they were left in on position last time car was on), the headlights sometimes do not turn on even though the headlight icon is illuminated. Basically, headlights sometimes say they are on even though they are not.” (NHTSA Complaint #11718147)
The following 1 recall has been issued for the 2024 Mitsubishi Outlander by the NHTSA or Mitsubishi. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION:SOFTWARE
Defect: See NHTSA database for details.
Risk: A rearview image that does not display properly reduces the driver’s view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi’s number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will n
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Mitsubishi Outlander:
Once the presumption is triggered, the burden shifts to Mitsubishi to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Mitsubishi must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Mitsubishi Outlander qualifies as a lemon under California law, Mitsubishi may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Mitsubishi a reasonable opportunity to fix the defect. Visit different authorized Mitsubishi dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Mitsubishi pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Mitsubishi a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Mitsubishi is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Mitsubishi Outlander has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
Get a free case evaluation. Mitsubishi pays our fees if you win — you pay nothing upfront.
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