NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 34 complaints against the 2023 Mitsubishi Outlander. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Mitsubishi Outlander complaints directly on the NHTSA complaint database.
The 2023 Mitsubishi Outlander has generated 79 NHTSA complaints and has 2 active recalls. If your 2023 Mitsubishi Outlander has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Mitsubishi pays all attorney fees when we prevail. You pay nothing.
The 2023 Mitsubishi Outlander has generated 8 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the instrument panel turned blank. Additionally, the contact stated that the rearview camera image failed to display while reversing. The vehicle was taken to the dealer, where the contact was informed that the infotainment system needed to be replaced. The system was reprogrammed several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,057.” (NHTSA Complaint #11698170)
The 2023 Mitsubishi Outlander has generated 8 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Back up camera blurry in day time can't see what's behind you clearly when in reverse that's dangerous took Back to dealership said nothing was wrong …”
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Mitsubishi Outlander include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 8 NHTSA complaints have been filed for this category. Owner reports include: “A software issue in the Alliance in-vehicle Infotainment (A-IVI) Display unit cause the sirven to freeze or display black during a backing event” (NHTSA Complaint #11700917)
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2023 Mitsubishi Outlander include pulling, vibration, loss of power steering, and electronic steering warnings. 6 NHTSA complaints have been filed in this category. Owner reports include: “Extremely heavy steering on highway. Steering wheel slow to return to center and sometimes will stay “locked” into turn, requiring to turn the wheel manually back to center.” (NHTSA Complaint #11716840)
Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2023 Mitsubishi Outlander has 6 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disclose prior repairs performed on the vehicle, which may be relevant to the cause of this failure.” (NHTSA Complaint #11687728)
The following 2 recalls have been issued for the 2023 Mitsubishi Outlander by the NHTSA or Mitsubishi. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A rearview camera that does not display an image can reduce the driver’s rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA’s number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Component: BACK OVER PREVENTION:SOFTWARE
Defect: See NHTSA database for details.
Risk: A rearview image that does not display properly reduces the driver’s view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi’s number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will n
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Mitsubishi Outlander:
Once the presumption is triggered, the burden shifts to Mitsubishi to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Mitsubishi must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Mitsubishi Outlander qualifies as a lemon under California law, Mitsubishi may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Mitsubishi a reasonable opportunity to fix the defect. Visit different authorized Mitsubishi dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Mitsubishi pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Mitsubishi a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Mitsubishi is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Mitsubishi Outlander has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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