2021-2024 Volvo S60 Front Air Bag Recall (23V780)

Recall 23V780 at a glance

What is wrong with the 2021-2024 Volvo S60 in recall 23V780?

The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

Is it safe to drive a 2021-2024 S60 with recall 23V780?

NHTSA has not told owners to stop driving, but the risk is real: An air bag that does not deploy properly in a crash increases the risk of injury.

NHTSA describes the risk this way: An air bag that does not deploy properly in a crash increases the risk of injury.

There is no do-not-drive order on this campaign. If your S60 shows warning lights or behaves differently in a way that involves the frontal, have it checked before driving further.

Which vehicles are included in recall 23V780?

Recall 23V780 covers 346 vehicles: 2021-2024 Volvo S60.

NHTSA lists 346 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the S60 front air bag recall?

Yes. Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge.

Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.

When was recall 23V780 announced?

Volvo Car USA, LLC reported recall 23V780 to NHTSA on November 21, 2023. NHTSA lists the owner letter date as January 5, 2024.

This recall was filed 34 months ago. If your S60 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my S60 is part of recall 23V780?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V780 is open on your S60, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2024 S60 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should S60 owners do about recall 23V780?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V780000 applies to your S60.
2. Call a Volvo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any frontal symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are S60 owners reporting to NHTSA?

Owners have filed 46 complaints with NHTSA about these vehicles since 2020, 2 of them about the air bags.

Too few NHTSA complaints about the air bags have been filed since recall 23V780 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 46 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the air bags. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Volvo S60: 20 complaints in total, 1 about the air bags
• 2022 Volvo S60: 15 complaints in total, 1 about the air bags
• 2021 Volvo S60: 8 complaints in total, 0 about the air bags
• 2023 Volvo S60: 3 complaints in total, 0 about the air bags

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

I purchased a vehicle from a dealership that was aware of faulty airbags that was returned to dealership from another consumer. I discovered the issue a few months later when airbag warning light appeared and had it repaired which included steering wheel airbag, lower knee airbag and the seat belt in September.

2022 Volvo S60 owner, FL, NHTSA complaint 11623092, filed November 1, 2024

Can recall 23V780 make my S60 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

An air bag warning light that keeps coming back after a recall repair is worth documenting. Air bag defects are safety defects, and California law can require fewer repair attempts for them.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V780