2023-2024 Toyota Corolla Steering Recall (24V878)
Toyota Motor Corporation · 8,057 vehicles · Reported November 21, 2024
Toyota Motor Corporation is recalling 8,057 2023-2024 Toyota Corolla; 2023-2024 Toyota Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column. A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V878 at a glance
| NHTSA campaign number | 24V878000 |
|---|---|
| Manufacturer recall number | 24TB13/24TA13 |
| Date reported to NHTSA | November 21, 2024 |
| Manufacturer | Toyota Motor Corporation |
| Vehicles | 2023-2024 Toyota Corolla; 2023-2024 Toyota Corolla Hybrid |
| Units affected | 8,057 |
| Component | Steering |
| Safety risk | A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Toyota Corolla in recall 24V878?
Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Is it safe to drive a 2023-2024 Corolla with recall 24V878?
NHTSA has not told owners to stop driving, but the risk is real: A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
NHTSA describes the risk this way: A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your Corolla shows warning lights or behaves differently in a way that involves the steering, have it checked before driving further.
Which vehicles are included in recall 24V878?
Recall 24V878 covers 8,057 vehicles: 2023-2024 Toyota Corolla; 2023-2024 Toyota Corolla Hybrid.
NHTSA lists 8,057 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Toyota | Corolla |
| 2023-2024 | Toyota | Corolla Hybrid |
What is the fix for the Corolla steering recall?
Yes. Dealers will replace the intermediate steering shaft, free of charge.
Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.
When was recall 24V878 announced?
Toyota Motor Corporation reported recall 24V878 to NHTSA on November 21, 2024. NHTSA lists the owner letter date as January 17, 2025.
| Date | What happened |
|---|---|
| November 21, 2024 | Toyota Motor Corporation filed the defect report with NHTSA; NHTSA assigned campaign 24V878000. |
| January 17, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 22 months ago. If your Corolla was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Corolla is part of recall 24V878?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V878 is open on your Corolla, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V878000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Corolla owners do about recall 24V878?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V878000 applies to your Corolla.
- Call a Toyota dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the steering happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Corolla owners reporting to NHTSA?
Owners have filed 138 complaints with NHTSA about these vehicles since 2020, 27 of them about the steering.
Since recall 24V878 was reported on November 21, 2024, owners have filed 9 complaints with NHTSA about the steering on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the steering and were received on or after November 21, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related steering issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 138 owner complaints filed since 2020 for the vehicles in this recall, and 27 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Toyota Corolla: 73 complaints in total, 16 about the steering
- 2024 Toyota Corolla: 63 complaints in total, 11 about the steering
- 2024 Toyota Corolla Hybrid: 2 complaints in total, 0 about the steering
- 2023 Toyota Corolla Hybrid: 0 complaints in total, 0 about the steering
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2023 Toyota Corolla. The contact stated that while attempting to adjust the steering wheel, the steering column failed to lock into place. The vehicle was taken to the local dealer who diagnosed and determined that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired.
2023 Toyota Corolla owner, NY, NHTSA complaint 11657176, filed April 28, 2025
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change.
2023 Toyota Corolla owner, GA, NHTSA complaint 11507367, filed February 15, 2023
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off.
2023 Toyota Corolla owner, OH, NHTSA complaint 11507382, filed February 15, 2023
Can recall 24V878 make my Corolla a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V878000 does not automatically make your Corolla a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A steering problem on the 2023-2024 Toyota Corolla is the kind of safety defect that California law treats seriously. Fewer repair attempts may be needed for a claim than with a comfort or convenience defect.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Corolla been back to the dealer for this problem?
Call 877-536-6620Other Toyota Corolla recalls
Frequently asked questions about recall 24V878
Did the recall 24V878 fix work?
Since recall 24V878 was reported on November 21, 2024, owners have filed 9 complaints with NHTSA about the steering on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed January 17, 2025.
Is the 24V878000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Corolla is part of recall 24V878000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V878000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Toyota. Prior results do not guarantee a similar outcome.