2024 Porsche 718 Boxster Gear Position Indication Recall (24V343)
Porsche Cars North America, Inc. · 14 vehicles · Reported May 15, 2024
Porsche Cars North America, Inc. is recalling 14 2024 Porsche 718 Boxster; 2024 Porsche 718 Cayman vehicles. The safety clip that attaches the shift cable to the transmission may not be installed properly, which can prevent the transmission from locking in the park position when the shift lever is placed into park. A transmission that does not lock into park as intended may result in a vehicle roll away, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V343 at a glance
| NHTSA campaign number | 24V343000 |
|---|---|
| Manufacturer recall number | ARA7 |
| Date reported to NHTSA | May 15, 2024 |
| Manufacturer | Porsche Cars North America, Inc. |
| Vehicles | 2024 Porsche 718 Boxster; 2024 Porsche 718 Cayman |
| Units affected | 14 |
| Component | Power Train > Automatic Transmission > Gear Position Indication (Prndl) |
| Safety risk | A transmission that does not lock into park as intended may result in a vehicle roll away, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Porsche 718 Boxster in recall 24V343?
The safety clip that attaches the shift cable to the transmission may not be installed properly, which can prevent the transmission from locking in the park position when the shift lever is placed into park.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Boxster and Cayman vehicles. The safety clip that attaches the shift cable to the transmission may not be installed properly, which can prevent the transmission from locking in the park position when the shift lever is placed into park.
Is it safe to drive a 2024 718 Boxster with recall 24V343?
NHTSA has not told owners to stop driving, but the risk is real: A transmission that does not lock into park as intended may result in a vehicle roll away, increasing the risk of a crash.
NHTSA describes the risk this way: A transmission that does not lock into park as intended may result in a vehicle roll away, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your 718 Boxster shows warning lights or behaves differently in a way that involves the gear position indication, have it checked before driving further.
Which vehicles are included in recall 24V343?
Recall 24V343 covers 14 vehicles: 2024 Porsche 718 Boxster; 2024 Porsche 718 Cayman.
NHTSA lists 14 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Porsche | 718 Boxster |
| 2024 | Porsche | 718 Cayman |
What is the fix for the 718 Boxster gear position indication recall?
Yes. Dealers will replace the shift cable, free of charge.
Dealers will replace the shift cable, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA7.
When was recall 24V343 announced?
Porsche Cars North America, Inc. reported recall 24V343 to NHTSA on May 15, 2024. NHTSA lists the owner letter date as July 3, 2024.
| Date | What happened |
|---|---|
| May 15, 2024 | Porsche Cars North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V343000. |
| July 3, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 28 months ago. If your 718 Boxster was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my 718 Boxster is part of recall 24V343?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V343 is open on your 718 Boxster, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V343000 is open on your 718 Boxster, it will be listed there, along with Porsche recall number ARA7. You can also ask any Porsche dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should 718 Boxster owners do about recall 24V343?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V343000 applies to your 718 Boxster.
- Book the recall appointment with any authorized Porsche dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the gear position indication happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are 718 Boxster owners reporting to NHTSA?
Too few NHTSA complaints about the transmission have been filed since recall 24V343 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.
Can recall 24V343 make my 718 Boxster a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V343000 does not automatically make your 718 Boxster a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A transmission defect affects the core job of the 2024 Porsche 718 Boxster: moving reliably. Owners often see the same symptom return after a repair, and those repeat visits are the kind of history California's lemon law looks at.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Porsche 718 Boxster has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your 718 Boxster been back to the dealer for this problem?
Call 877-536-6620Frequently asked questions about recall 24V343
Is the 24V343000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed July 3, 2024.
How do I know if my 718 Boxster is part of recall 24V343000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V343000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Porsche. Prior results do not guarantee a similar outcome.