2023 Porsche 911 Carrera Seat Belt Retractor Recall (24V123)

Recall 24V123 at a glance

What is wrong with the 2023 Porsche 911 Carrera in recall 24V123?

The seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2023 911 Carrera T, 911 Carrera 4 GTS, 911 Carrera GTS, 911 Turbo S, 911 Carrera 4 Cabriolet, 911 Carrera 4S Cabriolet, 911 Carrera S, 911 Turbo S Cabriolet, 911 Carrera 4, 911 Carrera 4 GTS Cabriolet, 911 Targa 4 GTS, 911 Carrera, 911 Carrera GTS Cabriolet, 911 Carrera 4S, 911 Targa 4S, 911 Turbo, and 911 Edition 50 Years Porsche Design vehicles. The seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Is it safe to drive a 2023 911 Carrera with recall 24V123?

NHTSA has not told owners to stop driving, but the risk is real: An unsecured child restraint system can increase the risk of injury during a crash.

NHTSA describes the risk this way: An unsecured child restraint system can increase the risk of injury during a crash.

There is no do-not-drive order on this campaign. If your 911 Carrera shows warning lights or behaves differently in a way that involves the retractor, have it checked before driving further.

Which vehicles are included in recall 24V123?

Recall 24V123 covers 910 vehicles: 2023 Porsche 911 Carrera; 2023 Porsche 911 Carrera 4; 2023 Porsche 911 Carrera 4 GTS; 2023 Porsche 911 Carrera 4S; 2023 Porsche 911 Carrera GTS; 2023 Porsche 911 Carrera S; 2023 Porsche 911 Carrera T; 2023 Porsche 911 Targa 4S; 2023 Porsche 911 Turbo; 2023 Porsche 911 Turbo S.

NHTSA lists 910 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the 911 Carrera seat belt retractor recall?

Yes. Dealers will inspect and replace the rear three-point belts as necessary, free of charge.

Dealers will inspect and replace the rear three-point belts as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA2.

When was recall 24V123 announced?

Porsche Cars North America, Inc. reported recall 24V123 to NHTSA on February 20, 2024. NHTSA lists the owner letter date as April 11, 2024.

This recall was filed 31 months ago. If your 911 Carrera was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my 911 Carrera is part of recall 24V123?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V123 is open on your 911 Carrera, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 24V123000 is open on your 911 Carrera, it will be listed there, along with Porsche recall number ARA2. You can also ask any Porsche dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should 911 Carrera owners do about recall 24V123?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V123000 applies to your 911 Carrera.
2. Call a Porsche dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the retractor happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are 911 Carrera owners reporting to NHTSA?

Too few NHTSA complaints about the seat belts have been filed since recall 24V123 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.

Can recall 24V123 make my 911 Carrera a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this retractor recall means their 911 Carrera qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Seat belt defects are safety defects. If the belt, buckle or pretensioner still does not work right after the recall repair, the repeat visit belongs in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V123