2021-2022 Nissan Leaf Backup Camera Recall (24V071)

Recall 24V071 at a glance

What is wrong with the 2021-2022 Nissan Leaf in recall 24V071?

Damage to the camera harness can cause distortion or loss of the rearview camera display image.

Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2021-2022 Leaf with recall 24V071?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the camera.

Which vehicles are included in recall 24V071?

Recall 24V071 covers 57,914 vehicles: 2021-2022 Nissan Leaf.

NHTSA lists 57,914 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Leaf backup camera recall?

Yes. Dealers will inspect the rearview camera and harness for damage and replace them as necessary.

Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R23D7.

When was recall 24V071 announced?

Nissan North America, Inc. reported recall 24V071 to NHTSA on February 2, 2024. NHTSA lists the owner letter date as August 9, 2024.

This recall was filed 32 months ago. If your Leaf was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Leaf is part of recall 24V071?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V071 is open on your Leaf, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2022 Leaf vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Leaf owners do about recall 24V071?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V071000 applies to your Leaf.
2. Book the recall appointment with any authorized Nissan dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Leaf owners reporting to NHTSA?

Owners have filed 150 complaints with NHTSA about these vehicles since 2020, 1 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 24V071 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 150 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Nissan Leaf: 94 complaints in total, 0 about the rearview camera
• 2021 Nissan Leaf: 56 complaints in total, 1 about the rearview camera

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V071000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2021 Nissan Leaf owner, OR, NHTSA complaint 11585404, filed April 26, 2024

Can recall 24V071 make my Leaf a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V071000 does not automatically make your Leaf a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2022 Nissan Leaf has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Leaf went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V071