2023 Nissan Ariya Steering Fastener Recall (23V131)
Nissan North America, Inc. · 1,063 vehicles · Reported February 28, 2023
Nissan North America, Inc. is recalling 1,063 2023 Nissan Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed. A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 23V131 at a glance
| NHTSA campaign number | 23V131000 |
|---|---|
| Manufacturer recall number | PC956 |
| Date reported to NHTSA | February 28, 2023 |
| Manufacturer | Nissan North America, Inc. |
| Vehicles | 2023 Nissan Ariya |
| Units affected | 1,063 |
| Component | Steering > Critical Fasteners |
| Safety risk | A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Nissan Ariya in recall 23V131?
The steering wheel bolt may have been tightened incorrectly or not installed.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.
Is it safe to drive a 2023 Ariya with recall 23V131?
NHTSA has not told owners to stop driving, but the risk is real: A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.
NHTSA describes the risk this way: A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your Ariya shows warning lights or behaves differently in a way that involves the critical fasteners, have it checked before driving further.
Which vehicles are included in recall 23V131?
Recall 23V131 covers 1,063 vehicles: 2023 Nissan Ariya.
NHTSA lists 1,063 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Nissan | Ariya |
What is the fix for the Ariya steering fastener recall?
Yes. Owners are advised to contact their dealer for transport and immediate repair if the steering wheel feels loose when gently rocking the wheel forward and back with their hands.
Owners are advised to contact their dealer for transport and immediate repair if the steering wheel feels loose when gently rocking the wheel forward and back with their hands. Dealers will replace the steering wheel bolt, free of charge. Nissan began notifying owners on March 2, 2023 via phone and will follow up with owner notification letters beginning on March 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC956.
When was recall 23V131 announced?
Nissan North America, Inc. reported recall 23V131 to NHTSA on February 28, 2023.
| Date | What happened |
|---|---|
| February 28, 2023 | Nissan North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 23V131000. |
This recall was filed 43 months ago. If your Ariya was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Ariya is part of recall 23V131?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V131 is open on your Ariya, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V131000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Ariya owners do about recall 23V131?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V131000 applies to your Ariya.
- Call a Nissan dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the critical fasteners happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Ariya owners reporting to NHTSA?
Owners have filed 39 complaints with NHTSA about these vehicles since 2020, 2 of them about the steering.
Too few NHTSA complaints about the steering have been filed since recall 23V131 was reported (2) to say whether the fix is holding.
NHTSA’s public complaint database lists 39 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Nissan Ariya: 39 complaints in total, 2 about the steering
Examples of what owners have reported to NHTSA (unverified excerpts):
My Ariya lane assist almost crashed me outside Philadelphia on I-76 (a notoriously congested and hazardous road). My hands got sweaty (I have sweaty palms, it's a medical condition) and it suddenly couldn't detect my hands.
2023 Nissan Ariya owner, PA, NHTSA complaint 11605004, filed July 28, 2024
Can recall 23V131 make my Ariya a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V131000 does not automatically make your Ariya a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A steering problem on the 2023 Nissan Ariya is the kind of safety defect that California law treats seriously. Fewer repair attempts may be needed for a claim than with a comfort or convenience defect.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Ariya been back to the dealer for this problem?
Call 877-536-6620Other Nissan Ariya recalls
Frequently asked questions about recall 23V131
Is the 23V131000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Ariya is part of recall 23V131000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V131000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Nissan. Prior results do not guarantee a similar outcome.