2025 Mercedes-Benz GLB 250 Tire Sidewall Recall (24V780)

Recall 24V780 at a glance

What is wrong with the 2025 Mercedes-Benz GLB 250 in recall 24V780?

The right-side front and rear tires may have sidewall damage, which can result in a sudden loss of tire pressure.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 GLB 250, GLB 250 4MATIC, and GLB 35 4MATIC vehicles. The right-side front and rear tires may have sidewall damage, which can result in a sudden loss of tire pressure.

Is it safe to drive a 2025 GLB 250 with recall 24V780?

NHTSA has not told owners to stop driving, but the risk is real: A sudden loss of tire pressure can result in a loss of vehicle control, increasing the risk of a crash.

NHTSA describes the risk this way: A sudden loss of tire pressure can result in a loss of vehicle control, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your GLB 250 shows warning lights or behaves differently in a way that involves the sidewall, have it checked before driving further.

Which vehicles are included in recall 24V780?

Recall 24V780 covers 416 vehicles: 2025 Mercedes-Benz AMG GLB35; 2025 Mercedes-Benz GLB 250.

NHTSA lists 416 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the GLB 250 tire sidewall recall?

Yes. Dealers will inspect and replace the tires as necessary, free of charge.

Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100014.

When was recall 24V780 announced?

Mercedes-Benz USA, LLC reported recall 24V780 to NHTSA on October 18, 2024. NHTSA lists the owner letter date as November 22, 2024.

This recall was filed 23 months ago. If your GLB 250 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my GLB 250 is part of recall 24V780?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V780 is open on your GLB 250, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V780000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should GLB 250 owners do about recall 24V780?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V780000 applies to your GLB 250.
2. Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any sidewall symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are GLB 250 owners reporting to NHTSA?

Owners have filed 1 complaints with NHTSA about these vehicles since 2020, 0 of them about the suspension, wheels and tires.

Too few NHTSA complaints about the suspension, wheels and tires have been filed since recall 24V780 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 1 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Mercedes-Benz GLB 250: 1 complaints in total, 0 about the suspension, wheels and tires
• 2025 Mercedes-Benz AMG GLB35: 0 complaints in total, 0 about the suspension, wheels and tires

Can recall 24V780 make my GLB 250 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this sidewall recall means their GLB 250 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Suspension, wheel and tire defects can affect handling and control. Clunks, pulling and vibration that return after a repair point to a defect that has not been fixed.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2025 Mercedes-Benz GLB 250 has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the GLB 250 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V780