2023-2024 Maserati Grecale Backup Camera Software Recall (24V892)

Recall 24V892 at a glance

What is wrong with the 2023-2024 Maserati Grecale in recall 24V892?

The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse.

Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2023-2024 Grecale with recall 24V892?

NHTSA has not told owners to stop driving, but the risk is real: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.

NHTSA describes the risk this way: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.

There is no do-not-drive order on this campaign. If your Grecale shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.

Which vehicles are included in recall 24V892?

Recall 24V892 covers 1,710 vehicles: 2024 Maserati Granturismo; 2023-2024 Maserati Grecale.

NHTSA lists 1,710 vehicles in this campaign, built May 5, 2022 to December 1, 2023. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Grecale backup camera software recall?

Yes. Dealers will update the CVPAM software, free of charge.

Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.

When was recall 24V892 announced?

Maserati North America, Inc. reported recall 24V892 to NHTSA on November 26, 2024. NHTSA lists the owner letter date as December 20, 2024.

This recall was filed 22 months ago, and vehicles were built over a span of 575 days. If your Grecale was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Grecale is part of recall 24V892?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V892 is open on your Grecale, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023-2024 Grecale vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Grecale owners do about recall 24V892?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V892000 applies to your Grecale.
2. Call a Maserati dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Grecale owners reporting to NHTSA?

Owners have filed 12 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 24V892 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 12 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Maserati Grecale: 10 complaints in total, 0 about the rearview camera
• 2024 Maserati Granturismo: 2 complaints in total, 0 about the rearview camera
• 2024 Maserati Grecale: 0 complaints in total, 0 about the rearview camera

Can recall 24V892 make my Grecale a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this software recall means their Grecale qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2023-2024 Maserati Grecale, each return visit should be documented.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V892