2022-2023 Lucid Air Electrical Management Software Recall (24V497)
Lucid USA, Inc. · 5,251 vehicles · Reported July 1, 2024
Lucid USA, Inc. is recalling 5,251 2022-2023 Lucid Air vehicles. When a hardware communication fault is detected, the High Voltage Interlock (HVIL) software could disconnect the high voltage contactors while the vehicle is in motion, causing a loss of drive power. A loss of drive power increases the risk of a crash. The fix is an over-the-air software update.
Recall 24V497 at a glance
| NHTSA campaign number | 24V497000 |
|---|---|
| Manufacturer recall number | SR-24-03-0 |
| Date reported to NHTSA | July 1, 2024 |
| Manufacturer | Lucid USA, Inc. |
| Vehicles | 2022-2023 Lucid Air |
| Units affected | 5,251 |
| Build dates | October 22, 2021 to November 30, 2022 |
| Component | Electrical System > Propulsion System > Traction Battery Thermal > Management > Software |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Over-the-air software update |
What is wrong with the 2022-2023 Lucid Air in recall 24V497?
When a hardware communication fault is detected, the High Voltage Interlock (HVIL) software could disconnect the high voltage contactors while the vehicle is in motion, causing a loss of drive power.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. When a hardware communication fault is detected, the High Voltage Interlock (HVIL) software could disconnect the high voltage contactors while the vehicle is in motion, causing a loss of drive power.
Is it safe to drive a 2022-2023 Air with recall 24V497?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
There is no do-not-drive order on this campaign. If your Air shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.
Which vehicles are included in recall 24V497?
Recall 24V497 covers 5,251 vehicles: 2022-2023 Lucid Air.
NHTSA lists 5,251 vehicles in this campaign, built October 22, 2021 to November 30, 2022. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2023 | Lucid | Air |
What is the fix for the Air electrical management software recall?
Yes. The fix is an over-the-air software update.
Lucid released an over-the-air (OTA) software update June 24, 2024, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact Lucid customer service at 1-877-536-6620. Lucid's number for this recall is SR-24-03-0.
When was recall 24V497 announced?
Lucid USA, Inc. reported recall 24V497 to NHTSA on July 1, 2024. NHTSA lists the owner letter date as August 5, 2024.
| Date | What happened |
|---|---|
| October 22, 2021 | First affected vehicle built (per Lucid USA, Inc.'s filing). |
| November 30, 2022 | Last affected vehicle built. |
| July 1, 2024 | Lucid USA, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V497000. |
| August 5, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 27 months ago, and vehicles were built over a span of 404 days. If your Air was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Air is part of recall 24V497?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V497 is open on your Air, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V497000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Air owners do about recall 24V497?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V497000 applies to your Air.
- Call a Lucid dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Air owners reporting to NHTSA?
Owners have filed 52 complaints with NHTSA about these vehicles since 2020, 16 of them about the ev and hybrid battery.
Since recall 24V497 was reported on July 1, 2024, owners have filed 5 complaints with NHTSA about the ev and hybrid battery on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after July 1, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 7, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 52 owner complaints filed since 2020 for the vehicles in this recall, and 16 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Lucid Air: 28 complaints in total, 10 about the ev and hybrid battery
- 2022 Lucid Air: 24 complaints in total, 6 about the ev and hybrid battery
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The vehicle became completely inoperable suddenly while driving on the road due to a "drive unit failure." Fortunately, I was still at an intersection when this occurred. I don't what would have happened if I was in motion, especially at higher speed on a highway.
2023 Lucid Air owner, MI, NHTSA complaint 11662966, filed May 24, 2025
The vehicle manufacturer (Lucid USA, Inc.) is refusing to perform federally mandated safety recall remedies under 49 U.S.C. § 30120 for open safety recalls SR-24-04-0 (NHTSA 24V-495) and SR-26-06-0 (NHTSA 26V540). Vehicle VIN [XXX] holds an official State of Arizona Restored Title.
2023 Lucid Air owner, AZ, NHTSA complaint 11764694, filed September 16, 2026
My car’s backup camera and main infotainment computer lag badly. It is available for inspection. When I start the car, I have to wait 20–30 seconds for the system to boot before it even lets me shift into reverse. Once in reverse, the backup camera stutters and lags significantly instead of showing smooth, real-time video.
2023 Lucid Air owner, TX, NHTSA complaint 11766817, filed September 24, 2026
Can recall 24V497 make my Air a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this software recall means their Air qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
Because the remedy is an over-the-air update, there may be no repair order unless you take the 2022-2023 Lucid Air in. If the symptom continues after the update, get it documented at the dealer so it counts.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Air been back to the dealer for this problem?
Call 877-536-6620Other Lucid Air recalls
Frequently asked questions about recall 24V497
Did the recall 24V497 fix work?
Since recall 24V497 was reported on July 1, 2024, owners have filed 5 complaints with NHTSA about the ev and hybrid battery on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 5, 2024.
Is the 24V497000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Air is part of recall 24V497000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V497000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 7, 2026
- California Civil Code 1793.2 and 1793.22
Jacob Shayesteh, Esq., Founder and Managing Attorney of America’s Lemon Lawyer (Wynn Law Group, APC). Licensed by the State Bar of California, No. 362320. His practice focuses on California lemon law under the Song-Beverly Consumer Warranty Act.
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Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Lucid. Prior results do not guarantee a similar outcome.