2021-2022 Land Rover Range Rover Backup Camera Recall (24V023)
Jaguar Land Rover North America, LLC · 58,729 vehicles · Reported January 18, 2024
Jaguar Land Rover North America, LLC is recalling 58,729 2021-2022 Land Rover Range Rover; 2021-2022 Land Rover Range Rover Sport vehicles. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash. Dealers will make the repair free of charge.
Recall 24V023 at a glance
| NHTSA campaign number | 24V023000 |
|---|---|
| Manufacturer recall number | N778 |
| Date reported to NHTSA | January 18, 2024 |
| Manufacturer | Jaguar Land Rover North America, LLC |
| Vehicles | 2021-2022 Land Rover Range Rover; 2021-2022 Land Rover Range Rover Sport |
| Units affected | 58,729 |
| Component | Back Over Prevention > Sensing System > Camera |
| Safety risk | A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2022 Land Rover Range Rover in recall 24V023?
Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover and Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2021-2022 Range Rover with recall 24V023?
NHTSA has not told owners to stop driving, but the risk is real: A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
NHTSA describes the risk this way: A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
There is no do-not-drive order on this campaign. If your Range Rover shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.
Which vehicles are included in recall 24V023?
Recall 24V023 covers 58,729 vehicles: 2021-2022 Land Rover Range Rover; 2021-2022 Land Rover Range Rover Sport.
NHTSA lists 58,729 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2022 | Land Rover | Range Rover |
| 2021-2022 | Land Rover | Range Rover Sport |
What is the fix for the Range Rover backup camera recall?
Yes. Dealers will inspect the rearview camera and add a new seal or replace the camera, free of charge.
Dealers will inspect the rearview camera and add a new seal or replace the camera, free of charge. Owner notification letters were mailed to Range Rover owners March 4, 2024. Interim notification letters were mailed to Range Rover Sport owners March 7, 2024. Range Rover Sport owners will receive a second notice once remedy parts become available. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N778.
When was recall 24V023 announced?
Jaguar Land Rover North America, LLC reported recall 24V023 to NHTSA on January 18, 2024.
| Date | What happened |
|---|---|
| January 18, 2024 | Jaguar Land Rover North America, LLC filed the defect report with NHTSA; NHTSA assigned campaign 24V023000. |
This recall was filed 32 months ago. If your Range Rover was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Range Rover is part of recall 24V023?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V023 is open on your Range Rover, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2022 Range Rover vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Range Rover owners do about recall 24V023?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V023000 applies to your Range Rover.
- Book the recall appointment with any authorized Land Rover dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Range Rover owners reporting to NHTSA?
Owners have filed 41 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.
Too few NHTSA complaints about the rearview camera have been filed since recall 24V023 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database lists 41 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Land Rover Range Rover Sport: 14 complaints in total, 0 about the rearview camera
- 2021 Land Rover Range Rover: 12 complaints in total, 0 about the rearview camera
- 2021 Land Rover Range Rover Sport: 11 complaints in total, 0 about the rearview camera
- 2022 Land Rover Range Rover: 4 complaints in total, 0 about the rearview camera
Can recall 24V023 make my Range Rover a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V023000 does not automatically make your Range Rover a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2021-2022 Land Rover Range Rover, each return visit should be documented.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Range Rover been back to the dealer for this problem?
Call 877-536-6620Other Land Rover Range Rover recalls
Frequently asked questions about recall 24V023
Is the 24V023000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Range Rover is part of recall 24V023000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V023000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Land Rover. Prior results do not guarantee a similar outcome.