2021-2024 Kia Telluride Driveshaft Recall (24V214)

Recall 24V214 at a glance

What is wrong with the 2021-2024 Kia Telluride in recall 24V214?

The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Is it safe to drive a 2021-2024 Telluride with recall 24V214?

NHTSA has not told owners to stop driving, but the risk is real: A vehicle roll away increases the risk of a crash or injury.

NHTSA describes the risk this way: A vehicle roll away increases the risk of a crash or injury.

There is no do-not-drive order on this campaign. If your Telluride shows warning lights or behaves differently in a way that involves the driveshaft, have it checked before driving further.

Which vehicles are included in recall 24V214?

Recall 24V214 covers 427,407 vehicles: 2021-2024 Kia Telluride.

NHTSA lists 427,407 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Telluride driveshaft recall?

Yes. Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed.

Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

When was recall 24V214 announced?

Kia America, Inc. reported recall 24V214 to NHTSA on March 20, 2024. NHTSA lists the owner letter date as May 15, 2024.

This recall was filed 30 months ago. If your Telluride was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Telluride is part of recall 24V214?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V214 is open on your Telluride, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2024 Telluride vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Telluride owners do about recall 24V214?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V214000 applies to your Telluride.
2. Call a Kia dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the driveshaft happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Telluride owners reporting to NHTSA?

Owners have filed 1,114 complaints with NHTSA about these vehicles since 2020, 91 of them about the transmission.

NHTSA’s public complaint database lists 1,114 owner complaints filed since 2020 for the vehicles in this recall, and 91 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Kia Telluride: 365 complaints in total, 27 about the transmission
• 2022 Kia Telluride: 324 complaints in total, 26 about the transmission
• 2024 Kia Telluride: 218 complaints in total, 14 about the transmission
• 2023 Kia Telluride: 207 complaints in total, 24 about the transmission

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything.

2021 Kia Telluride owner, NC, NHTSA complaint 11639596, filed January 30, 2025

Vehicle transmission has been slipping and Sutter since around 30k miles. Dealer has test vehicle and agrees but will not repair due to no codes in PCM or ECM. Vehicle stalled almost causing another vehicle to clip rear of vehicle. Issue is getting worst.

2021 Kia Telluride owner, AL, NHTSA complaint 11677773, filed August 1, 2025

Vehicle (2021 Kia Telluride) at ~94K miles received CEL P000A for (Camshaft Position – Slow Response (Bank 1)). Personally checked the oil before taking the vehicle to the dealership and there was very little oil, below the "L" line. Vehicle is burning oil fast, which more likley than not cause the P000A CEL.

2021 Kia Telluride owner, TX, NHTSA complaint 11681754, filed August 20, 2025

Can recall 24V214 make my Telluride a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this driveshaft recall means their Telluride qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

A transmission defect affects the core job of the 2021-2024 Kia Telluride: moving reliably. Owners often see the same symptom return after a repair, and those repeat visits are the kind of history California's lemon law looks at.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V214