2022 Jeep Grand Cherokee Video Screen Recall (25V083)
Chrysler (FCA US, LLC) · 133 vehicles · Reported February 13, 2025
Chrysler (FCA US, LLC) is recalling 133 2022 Jeep Grand Cherokee; 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 25V083 at a glance
| NHTSA campaign number | 25V083000 |
|---|---|
| Manufacturer recall number | 11C |
| Date reported to NHTSA | February 13, 2025 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2022 Jeep Grand Cherokee; 2021-2022 Jeep Grand Cherokee L |
| Units affected | 133 |
| Component | Equipment > Electrical > Infotainment > Video (Touch)Screen / Monitor / Unit |
| Safety risk | A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022 Jeep Grand Cherokee in recall 25V083?
The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying.
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Is it safe to drive a 2022 Grand Cherokee with recall 25V083?
NHTSA has not told owners to stop driving, but the risk is real: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
NHTSA describes the risk this way: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the video screen and monitor and unit.
Which vehicles are included in recall 25V083?
Recall 25V083 covers 133 vehicles: 2022 Jeep Grand Cherokee; 2021-2022 Jeep Grand Cherokee L.
NHTSA lists 133 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022 | Jeep | Grand Cherokee |
| 2021-2022 | Jeep | Grand Cherokee L |
What is the fix for the Grand Cherokee video screen recall?
Yes. Dealers replaced the DCSD, free of charge.
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
When was recall 25V083 announced?
Chrysler (FCA US, LLC) reported recall 25V083 to NHTSA on February 13, 2025. NHTSA lists the owner letter date as February 27, 2025.
| Date | What happened |
|---|---|
| February 13, 2025 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 25V083000. |
| February 27, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 19 months ago. If your Grand Cherokee was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Grand Cherokee is part of recall 25V083?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V083 is open on your Grand Cherokee, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 25V083000 is open on your Grand Cherokee, it will be listed there, along with Jeep recall number 11C. You can also ask any Jeep dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Grand Cherokee owners do about recall 25V083?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V083000 applies to your Grand Cherokee.
- Call a Jeep dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any video screen and monitor and unit symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Grand Cherokee owners reporting to NHTSA?
Owners have filed 415 complaints with NHTSA about these vehicles since 2020, 186 of them about the electrical system.
Since recall 25V083 was reported on February 13, 2025, owners have filed 169 complaints with NHTSA about the electrical system on these vehicles. 41 of them (24%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after February 13, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 415 owner complaints filed since 2020 for the vehicles in this recall, and 186 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Jeep Grand Cherokee: 261 complaints in total, 128 about the electrical system
- 2021 Jeep Grand Cherokee L: 81 complaints in total, 27 about the electrical system
- 2022 Jeep Grand Cherokee L: 73 complaints in total, 31 about the electrical system
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
Battery is being completely depleted by unknown source. Vehicle will not start or any functions do not work. A one day old new battery was completely drained and depleted in a 24 hour period.
2022 Jeep Grand Cherokee L owner, MO, NHTSA complaint 11652959, filed April 5, 2025
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated.
2022 Jeep Grand Cherokee L owner, LA, NHTSA complaint 11655895, filed April 21, 2025
1) The 'Forward Collision Warning Off' light has continued to show on my dashboard, even though everything in the system indicates that it is on. 2) From time to time, usually when using the remote start, the system will change settings to Italian Language and also change temp to C rather than F.
2022 Jeep Grand Cherokee L owner, MO, NHTSA complaint 11668666, filed June 23, 2025
Can recall 25V083 make my Grand Cherokee a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same video screen and monitor and unit problem is common in lemon law claims.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Grand Cherokee been back to the dealer for this problem?
Call 877-536-6620Other Jeep Grand Cherokee recalls
Frequently asked questions about recall 25V083
Did the recall 25V083 fix work?
Since recall 25V083 was reported on February 13, 2025, owners have filed 169 complaints with NHTSA about the electrical system on these vehicles. 41 of them (24%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed February 27, 2025.
Is the 25V083000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Grand Cherokee is part of recall 25V083000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V083000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jeep. Prior results do not guarantee a similar outcome.