2025 Hyundai Tucson Label Recall (24V691)
Hyundai Motor America · 65 vehicles · Reported September 13, 2024
Hyundai Motor America is recalling 65 2025 Hyundai Tucson vehicles. The glove box air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Without the glove box label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants. Dealers will make the repair free of charge.
Recall 24V691 at a glance
| NHTSA campaign number | 24V691000 |
|---|---|
| Manufacturer recall number | 268 |
| Date reported to NHTSA | September 13, 2024 |
| Manufacturer | Hyundai Motor America |
| Vehicles | 2025 Hyundai Tucson |
| Units affected | 65 |
| Component | Equipment > Other > Labels |
| Safety risk | Without the glove box label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants. |
| Fix | Available at dealers |
What is wrong with the 2025 Hyundai Tucson in recall 24V691?
The glove box air bag warning label may be missing.
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson vehicles. The glove box air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Is it safe to drive a 2025 Tucson with recall 24V691?
NHTSA has not told owners to stop driving, but the risk is real: Without the glove box label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants.
NHTSA describes the risk this way: Without the glove box label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the labels.
Which vehicles are included in recall 24V691?
Recall 24V691 covers 65 vehicles: 2025 Hyundai Tucson.
NHTSA lists 65 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025 | Hyundai | Tucson |
What is the fix for the Tucson label recall?
Yes. Hyundai will mail owners the warning labels, free of charge.
Hyundai will mail owners the warning labels, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Hyundai Customer service at 1-855-371-9460. Hyundai's number for this recall is 268.
When was recall 24V691 announced?
Hyundai Motor America reported recall 24V691 to NHTSA on September 13, 2024. NHTSA lists the owner letter date as October 4, 2024.
| Date | What happened |
|---|---|
| September 13, 2024 | Hyundai Motor America filed the defect report with NHTSA; NHTSA assigned campaign 24V691000. |
| October 4, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 24 months ago. If your Tucson was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Tucson is part of recall 24V691?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V691 is open on your Tucson, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V691000 is open on your Tucson, it will be listed there, along with Hyundai recall number 268. You can also ask any Hyundai dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Tucson owners do about recall 24V691?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V691000 applies to your Tucson.
- Call a Hyundai dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the labels happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Tucson owners reporting to NHTSA?
Owners have filed 285 complaints with NHTSA about these vehicles since 2020, 58 of them about the other equipment.
Since recall 24V691 was reported on September 13, 2024, owners have filed 58 complaints with NHTSA about the other equipment on these vehicles. 10 of them (17%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the other equipment and were received on or after September 13, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related other equipment issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 285 owner complaints filed since 2020 for the vehicles in this recall, and 58 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Hyundai Tucson: 285 complaints in total, 58 about the other equipment
Examples of what owners have reported to NHTSA (unverified excerpts):
In the middle of the screen, a notification to consider taking a break pops up and is very distracting and annoying even during normal driving condition. This feature makes the car less safe because it creates a distraction, especially on long road trips.
2025 Hyundai Tucson owner, GA, NHTSA complaint 11649101, filed March 18, 2025
The "consider taking a break" alert keeps alerting me constantly. There is no way to turn if off and it is very distracting. I am concerned it could result in an accident from the constant beeping and alerts.
2025 Hyundai Tucson owner, NJ, NHTSA complaint 11649520, filed March 20, 2025
The vehicle, does not have a trunk latch in the car or button or on the keys, this is totally not safe and should be a requirement for people who drive these cars, that is totally unacceptable.. this definitely need to be recalled..
2025 Hyundai Tucson owner, TX, NHTSA complaint 11658574, filed May 2, 2025
Can recall 24V691 make my Tucson a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V691000 does not automatically make your Tucson a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
What matters for a lemon law claim is not the recall label but whether the defect substantially impairs the 2025 Hyundai Tucson and whether the dealer can fix it in a reasonable number of tries.
This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.
Earlier campaigns on these vehicles involving the same component: 23V556000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Tucson been back to the dealer for this problem?
Call 877-536-6620Other Hyundai Tucson recalls
Frequently asked questions about recall 24V691
Did the recall 24V691 fix work?
Since recall 24V691 was reported on September 13, 2024, owners have filed 58 complaints with NHTSA about the other equipment on these vehicles. 10 of them (17%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed October 4, 2024.
Is the 24V691000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Tucson is part of recall 24V691000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V691000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Hyundai. Prior results do not guarantee a similar outcome.