2024 Hyundai Tucson Label Recall (23V556)
Hyundai Motor America · 30 vehicles · Reported August 4, 2023
Hyundai Motor America is recalling 30 2024 Hyundai Tucson vehicles. The tire and loading information label may incorrectly indicate information about a spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims." A label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury. Dealers will make the repair free of charge.
Recall 23V556 at a glance
| NHTSA campaign number | 23V556000 |
|---|---|
| Manufacturer recall number | 247 |
| Date reported to NHTSA | August 4, 2023 |
| Manufacturer | Hyundai Motor America |
| Vehicles | 2024 Hyundai Tucson |
| Units affected | 30 |
| Component | Equipment > Other > Labels |
| Safety risk | A label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury. |
| Fix | Available at dealers |
What is wrong with the 2024 Hyundai Tucson in recall 23V556?
The tire and loading information label may incorrectly indicate information about a spare tire.
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson vehicles. The tire and loading information label may incorrectly indicate information about a spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Is it safe to drive a 2024 Tucson with recall 23V556?
NHTSA has not told owners to stop driving, but the risk is real: A label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury.
NHTSA describes the risk this way: A label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the labels.
Which vehicles are included in recall 23V556?
Recall 23V556 covers 30 vehicles: 2024 Hyundai Tucson.
NHTSA lists 30 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Hyundai | Tucson |
What is the fix for the Tucson label recall?
Yes. Dealers will inspect and replace the tire and loading information label, as necessary, free of charge.
Dealers will inspect and replace the tire and loading information label, as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 247.
When was recall 23V556 announced?
Hyundai Motor America reported recall 23V556 to NHTSA on August 4, 2023. NHTSA lists the owner letter date as September 5, 2023.
| Date | What happened |
|---|---|
| August 4, 2023 | Hyundai Motor America filed the defect report with NHTSA; NHTSA assigned campaign 23V556000. |
| September 5, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 38 months ago. If your Tucson was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Tucson is part of recall 23V556?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V556 is open on your Tucson, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024 Tucson vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Tucson owners do about recall 23V556?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V556000 applies to your Tucson.
- Call a Hyundai dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any labels symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Tucson owners reporting to NHTSA?
Owners have filed 97 complaints with NHTSA about these vehicles since 2020, 22 of them about the other equipment.
Since recall 23V556 was reported on August 4, 2023, owners have filed 22 complaints with NHTSA about the other equipment on these vehicles. 6 of them (27%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the other equipment and were received on or after August 4, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related other equipment issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 97 owner complaints filed since 2020 for the vehicles in this recall, and 22 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Hyundai Tucson: 97 complaints in total, 22 about the other equipment
Examples of what owners have reported to NHTSA (unverified excerpts):
Horns failing after being replaced by Hyundai. A kid was running and heading on a path in front of the SUV. Pushed the horn and another failure. Luckily the brakes work – the kid didn't stop. First attempt to fix: 14,612 miles – current miles at 2nd failure 17463.
2024 Hyundai Tucson owner, TX, NHTSA complaint 11634001, filed January 3, 2025
While driving my 2024 Hyundai Tucson at highway speeds on a clear day with no surrounding traffic, I was startled by an extremely loud bang that sounded like an explosion. Pieces of shattered glass rained down inside the passenger cabin, creating a potentially hazardous situation. This incident was a traumatic experience.
2024 Hyundai Tucson owner, TX, NHTSA complaint 11642395, filed February 12, 2025
My a/c system has a strong mold/mildew smell. The dealership flushed the system and said a bunch of black mold came out. It has been 3 months and the issue is back. It can’t possibly be safe and healthy to be constantly breathing in mold spores.
2024 Hyundai Tucson owner, OK, NHTSA complaint 11665297, filed June 6, 2025
Can recall 23V556 make my Tucson a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this labels recall means their Tucson qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2024 Hyundai Tucson spends many days at the dealer.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Tucson been back to the dealer for this problem?
Call 877-536-6620Other Hyundai Tucson recalls
Frequently asked questions about recall 23V556
Did the recall 23V556 fix work?
Since recall 23V556 was reported on August 4, 2023, owners have filed 22 complaints with NHTSA about the other equipment on these vehicles. 6 of them (27%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed September 5, 2023.
Is the 23V556000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Tucson is part of recall 23V556000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V556000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Hyundai. Prior results do not guarantee a similar outcome.