2023 Honda CR-V Hybrid High-Voltage Battery Recall (24V745)

Recall 24V745 at a glance

What is wrong with the 2023 Honda CR-V Hybrid in recall 24V745?

The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.

Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.

Is it safe to drive a 2023 CR-V Hybrid with recall 24V745?

NHTSA has not told owners to stop driving, but the risk is real: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.

NHTSA describes the risk this way: An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.

There is no do-not-drive order on this campaign. If your CR-V Hybrid shows warning lights or behaves differently in a way that involves the traction battery, have it checked before driving further.

Which vehicles are included in recall 24V745?

Recall 24V745 covers 98 vehicles: 2023 Honda CR-V Hybrid.

NHTSA lists 98 vehicles in this campaign, built October 6, 2022 to January 24, 2023. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the CR-V Hybrid high-voltage battery recall?

Yes. Dealers will replace the battery module, free of charge.

Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.

When was recall 24V745 announced?

Honda (American Honda Motor Co.) reported recall 24V745 to NHTSA on October 3, 2024. NHTSA lists the owner letter date as November 27, 2024.

This recall was filed 24 months ago, and vehicles were built over a span of 110 days. If your CR-V Hybrid was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my CR-V Hybrid is part of recall 24V745?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V745 is open on your CR-V Hybrid, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 CR-V Hybrid vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should CR-V Hybrid owners do about recall 24V745?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V745000 applies to your CR-V Hybrid.
2. Book the recall appointment with any authorized Honda dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the traction battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are CR-V Hybrid owners reporting to NHTSA?

Owners have filed 116 complaints with NHTSA about these vehicles since 2020, 9 of them about the ev and hybrid battery.

Too few NHTSA complaints about the ev and hybrid battery have been filed since recall 24V745 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 116 owner complaints filed since 2020 for the vehicles in this recall, and 9 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Honda CR-V Hybrid: 116 complaints in total, 9 about the ev and hybrid battery

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.

2023 Honda CR-V Hybrid owner, PA, NHTSA complaint 11746640, filed June 26, 2026

Car completely shut down with every warning light going off. Before 95,000 the head gasket blew with zero warning signs! All the warning lamps came on only the day the car totally stopped working. No prior warning or signs before.

2023 Honda CR-V Hybrid owner, CA, NHTSA complaint 11762270, filed September 4, 2026

The contact owns a 2023 Honda CR-V Hybrid. The contact stated that while driving, the USB portal became inoperable. The map on the screen continually went blank. Additionally, the heating system was inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted.

2023 Honda CR-V Hybrid owner, IL, NHTSA complaint 11535838, filed August 1, 2023

Can recall 24V745 make my CR-V Hybrid a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Honda CR-V Hybrid has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V745