2023 Honda CR-V Hybrid Drivetrain Cvt Recall (23V588)
Honda (American Honda Motor Co.) · 19 vehicles · Reported August 17, 2023
Honda (American Honda Motor Co.) is recalling 19 2023 Honda Accord Hybrid; 2023 Honda CR-V Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power. A loss of drive power can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 23V588 at a glance
| NHTSA campaign number | 23V588000 |
|---|---|
| Manufacturer recall number | NFG, HFF |
| Date reported to NHTSA | August 17, 2023 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Vehicles | 2023 Honda Accord Hybrid; 2023 Honda CR-V Hybrid |
| Units affected | 19 |
| Component | Power Train > Automatic Transmission > Internal > Cvt |
| Safety risk | A loss of drive power can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Honda CR-V Hybrid in recall 23V588?
The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Is it safe to drive a 2023 CR-V Hybrid with recall 23V588?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power can increase the risk of a crash.
NHTSA describes the risk this way: A loss of drive power can increase the risk of a crash.
There is no do-not-drive order on this campaign. If your CR-V Hybrid shows warning lights or behaves differently in a way that involves the cvt, have it checked before driving further.
Which vehicles are included in recall 23V588?
Recall 23V588 covers 19 vehicles: 2023 Honda Accord Hybrid; 2023 Honda CR-V Hybrid.
NHTSA lists 19 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Honda | Accord Hybrid |
| 2023 | Honda | CR-V Hybrid |
What is the fix for the CR-V Hybrid drivetrain cvt recall?
Yes. Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge.
Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.
Manufacturer recall number: NFG, HFF.
When was recall 23V588 announced?
Honda (American Honda Motor Co.) reported recall 23V588 to NHTSA on August 17, 2023. NHTSA lists the owner letter date as October 11, 2023.
| Date | What happened |
|---|---|
| August 17, 2023 | Honda (American Honda Motor Co.) filed the defect report with NHTSA; NHTSA assigned campaign 23V588000. |
| October 11, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 38 months ago. If your CR-V Hybrid was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my CR-V Hybrid is part of recall 23V588?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V588 is open on your CR-V Hybrid, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V588000 is open on your CR-V Hybrid, it will be listed there, along with Honda recall number NFG, HFF. You can also ask any Honda dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should CR-V Hybrid owners do about recall 23V588?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V588000 applies to your CR-V Hybrid.
- Call a Honda dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any cvt symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are CR-V Hybrid owners reporting to NHTSA?
Owners have filed 256 complaints with NHTSA about these vehicles since 2020, 24 of them about the transmission.
Since recall 23V588 was reported on August 17, 2023, owners have filed 24 complaints with NHTSA about the transmission on these vehicles. 3 of them (12%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the transmission and were received on or after August 17, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related transmission issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 256 owner complaints filed since 2020 for the vehicles in this recall, and 24 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Honda Accord Hybrid: 140 complaints in total, 19 about the transmission
- 2023 Honda CR-V Hybrid: 116 complaints in total, 5 about the transmission
Examples of what owners have reported to NHTSA (unverified excerpts):
Recurring issue where car loses all power to the powertrain, brakes, etc. while driving. Electrical systems inside the car and lights still functions, but complete loss of system to accelerate or keep the car going. After incident, computerized dashboard scrolls through multiple errors and then repeats (I have video).
2023 Honda Accord Hybrid owner, TX, NHTSA complaint 11641449, filed February 7, 2025
The CVT Power Train has a Vibration at 55 and Over. Also when Backing Up there is a loud high pitched sound. The Car has only 8600 hundred miles. There is no excuse for this issue with the car. Thanks for your time.
2023 Honda Accord Hybrid owner, NV, NHTSA complaint 11642448, filed February 13, 2025
The vehicle unexpectedly stalled – lost power while driving and the brake system warning light came on. There were no warning lights, messages or other issues with the vehicle prior to this failure. Was fortunate that the car coasted to a stop on the side of a busy road with no traffic following behind.
2023 Honda Accord Hybrid owner, TN, NHTSA complaint 11643093, filed February 17, 2025
Can recall 23V588 make my CR-V Hybrid a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this cvt recall means their CR-V Hybrid qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Transmission problems tend to come back. Harsh shifts, slipping, delayed engagement and sudden loss of drive power often return after a dealer reflashes software or replaces a part, and each return trip to the dealer is another repair attempt on the record.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the CR-V Hybrid went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your CR-V Hybrid been back to the dealer for this problem?
Call 877-536-6620Other Honda CR-V Hybrid recalls
Frequently asked questions about recall 23V588
Did the recall 23V588 fix work?
Since recall 23V588 was reported on August 17, 2023, owners have filed 24 complaints with NHTSA about the transmission on these vehicles. 3 of them (12%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed October 11, 2023.
Is the 23V588000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my CR-V Hybrid is part of recall 23V588000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V588000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Honda. Prior results do not guarantee a similar outcome.