2021-2023 GMC Savana Wiring Recall (23V247)

Recall 23V247 at a glance

What is wrong with the 2021-2023 GMC Savana in recall 23V247?

When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.

General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.

Is it safe to drive a 2021-2023 Savana with recall 23V247?

NHTSA has not told owners to stop driving, but the risk is real: An overheated electrical circuit increases the risk of a fire.

NHTSA describes the risk this way: An overheated electrical circuit increases the risk of a fire.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the wiring.

Which vehicles are included in recall 23V247?

Recall 23V247 covers 150,830 vehicles: 2021-2023 GMC Savana.

NHTSA lists 150,830 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Savana wiring recall?

Yes. Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge.

Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.

When was recall 23V247 announced?

General Motors, LLC reported recall 23V247 to NHTSA on April 6, 2023. NHTSA lists the owner letter date as May 2, 2023.

This recall was filed 42 months ago. If your Savana was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Savana is part of recall 23V247?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V247 is open on your Savana, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V247000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Savana owners do about recall 23V247?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V247000 applies to your Savana.
2. Call a GMC dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any wiring symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Savana owners reporting to NHTSA?

Owners have filed 4 complaints with NHTSA about these vehicles since 2020, 0 of them about the electrical system.

Too few NHTSA complaints about the electrical system have been filed since recall 23V247 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 4 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 GMC Savana: 2 complaints in total, 0 about the electrical system
• 2022 GMC Savana: 2 complaints in total, 0 about the electrical system
• 2023 GMC Savana: 0 complaints in total, 0 about the electrical system

Can recall 23V247 make my Savana a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same wiring problem is common in lemon law claims.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2023 GMC Savana has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V247