2025 Ford Mustang Mach E Park Pawl Recall (25V394)
Ford Motor Company · 276 vehicles · Reported June 13, 2025
Ford Motor Company is recalling 276 2025 Ford Mustang Mach E vehicles. The park rod may fail to engage when the vehicle is placed in the park (P) position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention." A park rod that fails to engage can result in a vehicle rollaway, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 25V394 at a glance
| NHTSA campaign number | 25V394000 |
|---|---|
| Manufacturer recall number | 25C25 |
| Date reported to NHTSA | June 13, 2025 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2025 Ford Mustang Mach E |
| Units affected | 276 |
| Build dates | March 29, 2025 to April 23, 2025 |
| Component | Power Train > Automatic Transmission > Internal > Park Pawl |
| Safety risk | A park rod that fails to engage can result in a vehicle rollaway, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2025 Ford Mustang Mach E in recall 25V394?
The park rod may fail to engage when the vehicle is placed in the park (P) position.
Ford Motor Company (Ford) is recalling certain 2025 Mustang Mach E vehicles. The park rod may fail to engage when the vehicle is placed in the park (P) position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Is it safe to drive a 2025 Mustang Mach E with recall 25V394?
NHTSA has not told owners to stop driving, but the risk is real: A park rod that fails to engage can result in a vehicle rollaway, increasing the risk of a crash.
NHTSA describes the risk this way: A park rod that fails to engage can result in a vehicle rollaway, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the park pawl.
Which vehicles are included in recall 25V394?
Recall 25V394 covers 276 vehicles: 2025 Ford Mustang Mach E.
NHTSA lists 276 vehicles in this campaign, built March 29, 2025 to April 23, 2025. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025 | Ford | Mustang Mach E |
What is the fix for the Mustang Mach E park pawl recall?
Yes. Dealers will replace the transmission park rod assembly, free of charge.
Dealers will replace the transmission park rod assembly, free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25C25.
When was recall 25V394 announced?
Ford Motor Company reported recall 25V394 to NHTSA on June 13, 2025. NHTSA lists the owner letter date as October 3, 2025.
| Date | What happened |
|---|---|
| March 29, 2025 | First affected vehicle built (per Ford Motor Company's filing). |
| April 23, 2025 | Last affected vehicle built. |
| June 13, 2025 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 25V394000. |
| October 3, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 16 months ago, and vehicles were built over a span of 25 days. If your Mustang Mach E was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Mustang Mach E is part of recall 25V394?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V394 is open on your Mustang Mach E, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2025 Mustang Mach E vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Mustang Mach E owners do about recall 25V394?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V394000 applies to your Mustang Mach E.
- Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any park pawl symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Mustang Mach E owners reporting to NHTSA?
Owners have filed 12 complaints with NHTSA about these vehicles since 2020, 3 of them about the transmission.
Too few NHTSA complaints about the transmission have been filed since recall 25V394 was reported (3) to say whether the fix is holding.
NHTSA’s public complaint database lists 12 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Ford Mustang Mach E: 12 complaints in total, 3 about the transmission
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease.
2025 Ford Mustang Mach E owner, CA, NHTSA complaint 11685189, filed September 5, 2025
The Dealer sold me the car which is on recalls he sold this car to me on Saturday October 11th till date he didn’t give me my car there is active recall on it it is parking Rod something he is not giving update.
2025 Ford Mustang Mach E owner, TX, NHTSA complaint 11694117, filed October 17, 2025
Can recall 25V394 make my Mustang Mach E a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V394000 does not automatically make your Mustang Mach E a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Transmission problems tend to come back. Harsh shifts, slipping, delayed engagement and sudden loss of drive power often return after a dealer reflashes software or replaces a part, and each return trip to the dealer is another repair attempt on the record.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2025 Ford Mustang Mach E has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Mustang Mach E went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Mustang Mach E been back to the dealer for this problem?
Call 877-536-6620Other Ford Mustang Mach E recalls
Frequently asked questions about recall 25V394
Is the 25V394000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed October 3, 2025.
How do I know if my Mustang Mach E is part of recall 25V394000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V394000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 7, 2026
- California Civil Code 1793.2 and 1793.22
Jacob Shayesteh, Esq., Founder and Managing Attorney of America’s Lemon Lawyer (Wynn Law Group, APC). Licensed by the State Bar of California, No. 362320. His practice focuses on California lemon law under the Song-Beverly Consumer Warranty Act.
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Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.