2021-2022 Ford Bronco Backup Camera Recall (25V312)

Recall 25V312 at a glance

What is wrong with the 2021-2022 Ford Bronco in recall 25V312?

The rearview camera image may still be displayed after a backing event has ended.

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with 8-inch SYNC infotainment screens that were repaired incorrectly under recall 22V-825. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2021-2022 Bronco with recall 25V312?

NHTSA has not told owners to stop driving, but the risk is real: A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Bronco shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.

Which vehicles are included in recall 25V312?

Recall 25V312 covers 12,219 vehicles: 2021-2022 Ford Bronco.

NHTSA lists 12,219 vehicles in this campaign, built September 23, 2020 to May 18, 2022. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Bronco backup camera recall?

Yes. Dealers will update SYNC module software, free of charge.

Dealers will update SYNC module software, free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C14.

When was recall 25V312 announced?

Ford Motor Company reported recall 25V312 to NHTSA on May 9, 2025. NHTSA lists the owner letter date as June 18, 2025.

This recall was filed 17 months ago, and vehicles were built over a span of 602 days. If your Bronco was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Bronco is part of recall 25V312?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V312 is open on your Bronco, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V312000 is open on your Bronco, it will be listed there, along with Ford recall number 25C14. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Bronco owners do about recall 25V312?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V312000 applies to your Bronco.
2. Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Bronco owners reporting to NHTSA?

Owners have filed 605 complaints with NHTSA about these vehicles since 2020, 27 of them about the rearview camera.

NHTSA’s public complaint database lists 605 owner complaints filed since 2020 for the vehicles in this recall, and 27 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Ford Bronco: 376 complaints in total, 19 about the rearview camera
• 2021 Ford Bronco: 229 complaints in total, 8 about the rearview camera

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2021 Ford Bronco. The contact stated that while in reverse on several occasions, the back-over prevention camera failed to work as intended. The contact stated that on one occasion while in drive, the back-over prevention camera was displayed inadvertently. The vehicle was not diagnosed or repaired.

2021 Ford Bronco owner, NC, NHTSA complaint 11639094, filed January 28, 2025

The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available.

2021 Ford Bronco owner, OR, NHTSA complaint 11673354, filed July 14, 2025

The contact owns a 2021 Ford Bronco. The contact stated that he received notification of NHTSA Campaign Number: 23V165000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted.

2021 Ford Bronco owner, CA, NHTSA complaint 11520203, filed May 3, 2023

Can recall 25V312 make my Bronco a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this camera recall means their Bronco qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 22V825000, 23V165000, 23V598000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V312