2023 Ford F-250 SD Visibility Power Window Recall (25V157)

Recall 25V157 at a glance

What is wrong with the 2023 Ford F-250 SD in recall 25V157?

The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.

Is it safe to drive a 2023 F-250 SD with recall 25V157?

NHTSA has not told owners to stop driving, but the risk is real: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.

NHTSA describes the risk this way: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.

There is no do-not-drive order on this campaign. If your F-250 SD shows warning lights or behaves differently in a way that involves the power window devices and controls, have it checked before driving further.

Which vehicles are included in recall 25V157?

Recall 25V157 covers 9 vehicles: 2023 Ford F-250 SD; 2023 Ford F-350 SD.

NHTSA lists 9 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the F-250 SD visibility power window recall?

Yes. Dealers will update the software, free of charge.

Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.

When was recall 25V157 announced?

Ford Motor Company reported recall 25V157 to NHTSA on March 14, 2025. NHTSA lists the owner letter date as April 18, 2025.

This recall was filed 18 months ago. If your F-250 SD was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my F-250 SD is part of recall 25V157?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V157 is open on your F-250 SD, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V157000 is open on your F-250 SD, it will be listed there, along with Ford recall number 25S25. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should F-250 SD owners do about recall 25V157?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V157000 applies to your F-250 SD.
2. Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any power window devices and controls symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are F-250 SD owners reporting to NHTSA?

Owners have filed 84 complaints with NHTSA about these vehicles since 2020, 2 of them about the lighting and visibility.

Too few NHTSA complaints about the lighting and visibility have been filed since recall 25V157 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 84 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Ford F-250 SD: 43 complaints in total, 0 about the lighting and visibility
• 2023 Ford F-350 SD: 41 complaints in total, 2 about the lighting and visibility

Examples of what owners have reported to NHTSA (unverified excerpts):

This is a 2023 Ford F350 XLT vehicle. The low beam headlights do not put out sufficient light and are dangerous.

2023 Ford F-350 SD owner, FL, NHTSA complaint 11651818, filed March 31, 2025

The contact owns a 2023 Ford F-350. The contact stated while operating the vehicle at night, the low-beam headlights failed to illuminate more than two feet ahead of the front of the vehicle, creating a visibility hazard for the driver. The cause of the failure was not yet determined.

2023 Ford F-350 SD owner, PA, NHTSA complaint 11612484, filed September 4, 2024

Can recall 25V157 make my F-250 SD a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

A headlight, wiper or visibility defect on the 2023 Ford F-250 SD can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 23V507000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V157