2023 Ford F-250 SD Body Door Recall (23V507)
Ford Motor Company · 1,339 vehicles · Reported July 21, 2023
Ford Motor Company is recalling 1,339 2023 Ford F-250 SD; 2023 Ford F-350 SD; 2023 Ford F-450 SD vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction. A window that does not automatically reverse when an obstruction is encountered increases the risk of injury. Dealers will make the repair free of charge.
Recall 23V507 at a glance
| NHTSA campaign number | 23V507000 |
|---|---|
| Manufacturer recall number | 23S37 |
| Date reported to NHTSA | July 21, 2023 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2023 Ford F-250 SD; 2023 Ford F-350 SD; 2023 Ford F-450 SD |
| Units affected | 1,339 |
| Component | Structure > Body > Door |
| Safety risk | A window that does not automatically reverse when an obstruction is encountered increases the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023 Ford F-250 SD in recall 23V507?
If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
Is it safe to drive a 2023 F-250 SD with recall 23V507?
NHTSA has not told owners to stop driving, but the risk is real: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
NHTSA describes the risk this way: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the door.
Which vehicles are included in recall 23V507?
Recall 23V507 covers 1,339 vehicles: 2023 Ford F-250 SD; 2023 Ford F-350 SD; 2023 Ford F-450 SD.
NHTSA lists 1,339 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Ford | F-250 SD |
| 2023 | Ford | F-350 SD |
| 2023 | Ford | F-450 SD |
What is the fix for the F-250 SD body door recall?
Yes. Dealers will update the software, free of charge.
Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.
When was recall 23V507 announced?
Ford Motor Company reported recall 23V507 to NHTSA on July 21, 2023. NHTSA lists the owner letter date as August 28, 2023.
| Date | What happened |
|---|---|
| July 21, 2023 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 23V507000. |
| August 28, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 38 months ago. If your F-250 SD was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my F-250 SD is part of recall 23V507?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V507 is open on your F-250 SD, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 F-250 SD vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should F-250 SD owners do about recall 23V507?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V507000 applies to your F-250 SD.
- Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the door happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are F-250 SD owners reporting to NHTSA?
Owners have filed 89 complaints with NHTSA about these vehicles since 2020, 4 of them about the body, doors and seats.
Too few NHTSA complaints about the body, doors and seats have been filed since recall 23V507 was reported (4) to say whether the fix is holding.
NHTSA’s public complaint database lists 89 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Ford F-250 SD: 43 complaints in total, 2 about the body, doors and seats
- 2023 Ford F-350 SD: 41 complaints in total, 2 about the body, doors and seats
- 2023 Ford F-450 SD: 5 complaints in total, 0 about the body, doors and seats
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated.
2023 Ford F-250 SD owner, IL, NHTSA complaint 11677482, filed July 31, 2025
I have a safety concern on my 2023 Ford 250 SuperDuty Pickup. The front passenger seatbelt indicator does not engage when a person sits in the seat.
2023 Ford F-250 SD owner, KY, NHTSA complaint 11649864, filed March 22, 2025
The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Ford F-350 SD owner, CA, NHTSA complaint 11673460, filed July 14, 2025
Can recall 23V507 make my F-250 SD a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this door recall means their F-250 SD qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Body and latch defects on the 2023 Ford F-250 SD may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the F-250 SD went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your F-250 SD been back to the dealer for this problem?
Call 877-536-6620Other Ford F-250 SD recalls
Frequently asked questions about recall 23V507
Is the 23V507000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 28, 2023.
How do I know if my F-250 SD is part of recall 23V507000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V507000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.