2021-2022 Ford F-250 SD Fuel Pump Recall (24V957)
Ford Motor Company · 295,449 vehicles · Reported December 20, 2024
Ford Motor Company is recalling 295,449 2021-2022 Ford F-250 SD; 2021-2022 Ford F-350 SD; 2021-2022 Ford F-450 SD vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump. High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V957 at a glance
| NHTSA campaign number | 24V957000 |
|---|---|
| Manufacturer recall number | 24S78 |
| Date reported to NHTSA | December 20, 2024 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2021-2022 Ford F-250 SD; 2021-2022 Ford F-350 SD; 2021-2022 Ford F-450 SD |
| Units affected | 295,449 |
| Component | Fuel System, Diesel > Delivery > Fuel Pump |
| Safety risk | High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2022 Ford F-250 SD in recall 24V957?
Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
Is it safe to drive a 2021-2022 F-250 SD with recall 24V957?
NHTSA has not told owners to stop driving, but the risk is real: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
NHTSA describes the risk this way: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the fuel pump.
Which vehicles are included in recall 24V957?
Recall 24V957 covers 295,449 vehicles: 2021-2022 Ford F-250 SD; 2021-2022 Ford F-350 SD; 2021-2022 Ford F-450 SD.
NHTSA lists 295,449 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2022 | Ford | F-250 SD |
| 2021-2022 | Ford | F-350 SD |
| 2021-2022 | Ford | F-450 SD |
What is the fix for the F-250 SD fuel pump recall?
Yes. Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge.
Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
When was recall 24V957 announced?
Ford Motor Company reported recall 24V957 to NHTSA on December 20, 2024. NHTSA lists the owner letter date as January 23, 2026.
| Date | What happened |
|---|---|
| December 20, 2024 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V957000. |
| January 23, 2026 | Owner notification letters mailed (per NHTSA). |
This recall was filed 21 months ago. If your F-250 SD was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my F-250 SD is part of recall 24V957?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V957 is open on your F-250 SD, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V957000 is open on your F-250 SD, it will be listed there, along with Ford recall number 24S78. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should F-250 SD owners do about recall 24V957?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V957000 applies to your F-250 SD.
- Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the fuel pump happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are F-250 SD owners reporting to NHTSA?
Owners have filed 537 complaints with NHTSA about these vehicles since 2020, 133 of them about the fuel system.
Since recall 24V957 was reported on December 20, 2024, owners have filed 117 complaints with NHTSA about the fuel system on these vehicles. 1 of them (1%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the fuel system and were received on or after December 20, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related fuel system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 537 owner complaints filed since 2020 for the vehicles in this recall, and 133 of them involve the fuel system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Ford F-250 SD: 165 complaints in total, 42 about the fuel system
- 2022 Ford F-250 SD: 123 complaints in total, 29 about the fuel system
- 2022 Ford F-350 SD: 111 complaints in total, 20 about the fuel system
- 2021 Ford F-350 SD: 96 complaints in total, 38 about the fuel system
- 2022 Ford F-450 SD: 24 complaints in total, 1 about the fuel system
- 2021 Ford F-450 SD: 18 complaints in total, 3 about the fuel system
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2021 Ford F-450 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2021 Ford F-450 SD owner, GA, NHTSA complaint 11687332, filed September 15, 2025
High pressure fuel pump failed while driving towing a trailer. Was able to pull over safely, entire fuel system needs to be replaced. Unknown if anything else was damaged yet. Vehicle is still in for repairs, estimate is between 9-13k parts and labor. I hope it didn't destroy the entire engine.
2021 Ford F-450 SD owner, FL, NHTSA complaint 11633674, filed January 2, 2025
Vehicle shut down while in motion on highway which caused for brakes and steering to fail. Vehicle was towed to sun state ford dealership where they did a diagnosis. They found excessive amounts of metal in the high pressure fuel system.
2021 Ford F-450 SD owner, FL, NHTSA complaint 11676722, filed July 28, 2025
Can recall 24V957 make my F-250 SD a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this fuel pump recall means their F-250 SD qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Fuel system defects can cause stalling, fuel leaks or a fire risk. Repeat stalling after a recall repair is a strong sign the fix did not work.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your F-250 SD been back to the dealer for this problem?
Call 877-536-6620Other Ford F-250 SD recalls
Frequently asked questions about recall 24V957
Did the recall 24V957 fix work?
Since recall 24V957 was reported on December 20, 2024, owners have filed 117 complaints with NHTSA about the fuel system on these vehicles. 1 of them (1%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed January 23, 2026.
Is the 24V957000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my F-250 SD is part of recall 24V957000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V957000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.