2024 Ford Mustang Instrument Cluster Recall (24V802)
Ford Motor Company · 6,212 vehicles · Reported October 25, 2024
Ford Motor Company is recalling 6,212 2024 Ford Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect." An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash. Dealers will make the repair free of charge.
Recall 24V802 at a glance
| NHTSA campaign number | 24V802000 |
|---|---|
| Manufacturer recall number | 24C35 |
| Date reported to NHTSA | October 25, 2024 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2024 Ford Mustang |
| Units affected | 6,212 |
| Build dates | May 10, 2024 to August 20, 2024 |
| Component | Electrical System > Instrument Cluster / Panel |
| Safety risk | An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Ford Mustang in recall 24V802?
The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving.
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Is it safe to drive a 2024 Mustang with recall 24V802?
NHTSA has not told owners to stop driving, but the risk is real: An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
NHTSA describes the risk this way: An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the instrument cluster and panel.
Which vehicles are included in recall 24V802?
Recall 24V802 covers 6,212 vehicles: 2024 Ford Mustang.
NHTSA lists 6,212 vehicles in this campaign, built May 10, 2024 to August 20, 2024. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Ford | Mustang |
What is the fix for the Mustang instrument cluster recall?
Yes. Dealers will update the instrument panel cluster software, free of charge.
Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C35.
When was recall 24V802 announced?
Ford Motor Company reported recall 24V802 to NHTSA on October 25, 2024.
| Date | What happened |
|---|---|
| May 10, 2024 | First affected vehicle built (per Ford Motor Company's filing). |
| August 20, 2024 | Last affected vehicle built. |
| October 25, 2024 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V802000. |
| February 25, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 23 months ago, and vehicles were built over a span of 102 days. If your Mustang was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Mustang is part of recall 24V802?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V802 is open on your Mustang, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V802000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Mustang owners do about recall 24V802?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V802000 applies to your Mustang.
- Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any instrument cluster and panel symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Mustang owners reporting to NHTSA?
Owners have filed 81 complaints with NHTSA about these vehicles since 2020, 36 of them about the electrical system.
Since recall 24V802 was reported on October 25, 2024, owners have filed 28 complaints with NHTSA about the electrical system on these vehicles. 6 of them (21%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after October 25, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 81 owner complaints filed since 2020 for the vehicles in this recall, and 36 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Ford Mustang: 81 complaints in total, 36 about the electrical system
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2024 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V802000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
2024 Ford Mustang owner, OH, NHTSA complaint 11637439, filed January 21, 2025
The contact owns a 2024 Ford Mustang. The contact stated that while making a left or right turn, the left or right turn signals were activated; however, the audible chime failed to engage. A dealer was not contacted. The vehicle was taken to a dealer, and failure was replicated. The vehicle was not repaired.
2024 Ford Mustang owner, FL, NHTSA complaint 11648069, filed March 13, 2025
My new 2024 Mustang GT’s AC doesn't blow cold air. It has less than 3,000 miles. It is beginning to be a known problem for 2024 mustang owners. This can be dangerous if a driver is trying to use the touch screen to work the air conditioner and settings.
2024 Ford Mustang owner, CO, NHTSA complaint 11648225, filed March 13, 2025
Can recall 24V802 make my Mustang a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this instrument cluster and panel recall means their Mustang qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same instrument cluster and panel problem is common in lemon law claims.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Ford Mustang has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Mustang been back to the dealer for this problem?
Call 877-536-6620Other Ford Mustang recalls
Frequently asked questions about recall 24V802
Did the recall 24V802 fix work?
Since recall 24V802 was reported on October 25, 2024, owners have filed 28 complaints with NHTSA about the electrical system on these vehicles. 6 of them (21%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 24V802000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Mustang is part of recall 24V802000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V802000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.