NHTSA Recall 24V770000

2024 Ford Ranger Upper Ball Joint Recall (24V770)

Ford Motor Company · 2,416 vehicles · Reported October 16, 2024

✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
2,416
Vehicles affected
14
Suspension, Wheels and Tires complaints
0
Repeat-problem reports since recall
Available
Fix status
8
Other recalls, same models

Ford Motor Company is recalling 2,416 2024-2025 Ford Bronco; 2024 Ford Ranger vehicles. The front upper control arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly. A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash. Dealers will make the repair free of charge.

Recall 24V770 at a glance

NHTSA campaign number24V770000
Manufacturer recall number24S64
Date reported to NHTSAOctober 16, 2024
ManufacturerFord Motor Company
Vehicles2024-2025 Ford Bronco; 2024 Ford Ranger
Units affected2,416
Build datesJune 3, 2024 to September 4, 2024
ComponentSuspension > Front > Control Arm > Upper Ball Joint
Safety riskA detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.
FixAvailable at dealers

What is wrong with the 2024 Ford Ranger in recall 24V770?

The front upper control arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly.

Ford Motor Company (Ford) is recalling certain 2024 Ranger, and 2024-2025 Bronco vehicles. The front upper control arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly.

Is it safe to drive a 2024 Ranger with recall 24V770?

NHTSA has not told owners to stop driving, but the risk is real: A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.

NHTSA describes the risk this way: A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the upper ball joint.

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Recall 24V770000. Tell us what is happening with your vehicle.

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Which vehicles are included in recall 24V770?

Recall 24V770 covers 2,416 vehicles: 2024-2025 Ford Bronco; 2024 Ford Ranger.

NHTSA lists 2,416 vehicles in this campaign, built June 3, 2024 to September 4, 2024. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2024-2025FordBronco
2024FordRanger

What is the fix for the Ranger upper ball joint recall?

Yes. Dealers will inspect and verify that the ball joint fastener is tightened properly.

Dealers will inspect and verify that the ball joint fastener is tightened properly. If a fastener is loose or missing, the dealer will replace the ball joint and knuckle assembly as necessary, free of charge. Owner notification letters were mailed on November 20, 2024. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 24S64.

When was recall 24V770 announced?

Ford Motor Company reported recall 24V770 to NHTSA on October 16, 2024.

DateWhat happened
June 3, 2024First affected vehicle built (per Ford Motor Company's filing).
September 4, 2024Last affected vehicle built.
October 16, 2024Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V770000.
November 20, 2024Owner notification letters mailed (per NHTSA).

This recall was filed 23 months ago, and vehicles were built over a span of 93 days. If your Ranger was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Ranger is part of recall 24V770?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V770 is open on your Ranger, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024 Ranger vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Ranger owners do about recall 24V770?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V770000 applies to your Ranger.
  2. Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
  3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
  4. Keep a simple log of any upper ball joint symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Ranger owners reporting to NHTSA?

Owners have filed 211 complaints with NHTSA about these vehicles since 2020, 14 of them about the suspension, wheels and tires.

Since recall 24V770 was reported on October 16, 2024, owners have filed 13 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the suspension, wheels and tires and were received on or after October 16, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related suspension, wheels and tires issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 211 owner complaints filed since 2020 for the vehicles in this recall, and 14 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2024 Ford Ranger: 84 complaints in total, 5 about the suspension, wheels and tires
  • 2024 Ford Bronco: 75 complaints in total, 7 about the suspension, wheels and tires
  • 2025 Ford Bronco: 52 complaints in total, 2 about the suspension, wheels and tires

Examples of what owners have reported to NHTSA (unverified excerpts):

The vehicle occasionally will change drive modes while in motion. In the past three months, it has switched from Normal to Baja mode three times and from Normal to Rock Crawl mode one time.

2024 Ford Ranger owner, MI, NHTSA complaint 11760253, filed August 28, 2026

I purchased a new 2024 Ford Ranger yesterday. As I was researching camper shells and truck racks I found that these common items cannot be installed without first installing a load bed reinforcement bracket kit to reinforce the truck bed to the bed side rails.

2024 Ford Ranger owner, CA, NHTSA complaint 11632810, filed December 28, 2024

The contact owns a 2024 Ford Ranger. The contact stated while driving 50 MPH, the brake pedal was depressed and the front driver’s side wheel locked up, causing the vehicle to pull to the left. The vehicle was towed to an independent mechanic to be diagnosed.

2024 Ford Ranger owner, NC, NHTSA complaint 11615090, filed September 17, 2024

Can recall 24V770 make my Ranger a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this upper ball joint recall means their Ranger qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

If a suspension or wheel problem on the 2024 Ford Ranger returns after the recall work, keep the repair orders. Repeat visits for the same defect are what California's lemon law looks at.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Ford Ranger has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Ranger went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your Ranger been back to the dealer for this problem?

Call 877-536-6620

Other Ford Ranger recalls

Free case review

Recall 24V770000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 24V770

Did the recall 24V770 fix work?

Since recall 24V770 was reported on October 16, 2024, owners have filed 13 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

Is the 24V770000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my Ranger is part of recall 24V770000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

What should I keep for a possible lemon law claim?

Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.

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