NHTSA Recall 23V847000

2023 Ford F-150 Steering Column Recall (23V847)

Ford Motor Company · 17,970 vehicles · Reported December 15, 2023

Repeat recall
✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
17,970
Vehicles affected
23
Steering complaints
0
Repeat-problem reports since recall
Available
Fix status
8
Other recalls, same models

Ford Motor Company is recalling 17,970 2023 Ford F-150; 2023 Ford F-250 SD; 2023 Ford F-350 SD; 2023 Ford F-450 SD vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag. A deactivated air bag will not deploy during a crash, increasing the risk of injury. Dealers will make the repair free of charge.

Recall 23V847 at a glance

NHTSA campaign number23V847000
Manufacturer recall numberNot listed
Date reported to NHTSADecember 15, 2023
ManufacturerFord Motor Company
Vehicles2023 Ford F-150; 2023 Ford F-250 SD; 2023 Ford F-350 SD; 2023 Ford F-450 SD
Units affected17,970
ComponentSteering > Column
Safety riskA deactivated air bag will not deploy during a crash, increasing the risk of injury.
FixAvailable at dealers

What is wrong with the 2023 Ford F-150 in recall 23V847?

The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.

Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.

Is it safe to drive a 2023 F-150 with recall 23V847?

NHTSA has not told owners to stop driving, but the risk is real: A deactivated air bag will not deploy during a crash, increasing the risk of injury.

NHTSA describes the risk this way: A deactivated air bag will not deploy during a crash, increasing the risk of injury.

There is no do-not-drive order on this campaign. If your F-150 shows warning lights or behaves differently in a way that involves the column, have it checked before driving further.

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Recall 23V847000. Tell us what is happening with your vehicle.

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Which vehicles are included in recall 23V847?

Recall 23V847 covers 17,970 vehicles: 2023 Ford F-150; 2023 Ford F-250 SD; 2023 Ford F-350 SD; 2023 Ford F-450 SD.

NHTSA lists 17,970 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2023FordF-150
2023FordF-250 SD
2023FordF-350 SD
2023FordF-450 SD

What is the fix for the F-150 steering column recall?

Yes. Dealers will inspect and replace the clock spring as necessary, free of charge.

Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.

When was recall 23V847 announced?

Ford Motor Company reported recall 23V847 to NHTSA on December 15, 2023.

DateWhat happened
December 15, 2023Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 23V847000.
May 3, 2024Owner notification letters mailed (per NHTSA).

This recall was filed 34 months ago. If your F-150 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my F-150 is part of recall 23V847?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V847 is open on your F-150, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 23V847000 is open on your F-150, it will be listed there. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should F-150 owners do about recall 23V847?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V847000 applies to your F-150.
  2. Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
  3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
  4. Write down when symptoms involving the column happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are F-150 owners reporting to NHTSA?

Owners have filed 497 complaints with NHTSA about these vehicles since 2020, 23 of them about the steering.

Since recall 23V847 was reported on December 15, 2023, owners have filed 21 complaints with NHTSA about the steering on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the steering and were received on or after December 15, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related steering issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 497 owner complaints filed since 2020 for the vehicles in this recall, and 23 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2023 Ford F-150: 408 complaints in total, 15 about the steering
  • 2023 Ford F-250 SD: 43 complaints in total, 4 about the steering
  • 2023 Ford F-350 SD: 41 complaints in total, 2 about the steering
  • 2023 Ford F-450 SD: 5 complaints in total, 2 about the steering

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

I bought this truck and its got 50000 miles on it and it has a clunking noise c coming from the steering shaft took it to ford to have trailer module recall fixed and had them inspect the noise and they said the whole steering shaft needs replaced and I have co workers with f250s…

2023 Ford F-250 SD owner, MS, NHTSA complaint 11741744, filed June 3, 2026

My new 2023 f250 super duty had approximately 540 miles when i received following messages: 1) pre-collision assist not available 2) service advance trac 3) abc or abs not working ford service did a diagnosis and ordered and put in steering control module. Fixed codes for about 1000 miles and codes have come back.

2023 Ford F-250 SD owner, NV, NHTSA complaint 11543461, filed September 8, 2023

The steering will not center itself from a full right turn. You must use both hands spinning the steering wheel as fast as you can to keep from running out of the road or hitting parked cars. The truck will turn a circle if you do not steer frantically to get the turn straightened out.

2023 Ford F-250 SD owner, KY, NHTSA complaint 11557386, filed November 29, 2023

Can recall 23V847 make my F-150 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Steering defects go straight to safety. Under California's lemon law, a defect likely to cause death or serious injury can create a presumption after just two repair attempts, if the manufacturer was also notified directly.

This is not the first recall for this problem. When a manufacturer has to recall the same column again, that suggests the earlier fix did not work. If your 2023 Ford F-150 has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 22V253000, 23V344000.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the F-150 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your F-150 been back to the dealer for this problem?

Call 877-536-6620

Other Ford F-150 recalls

Free case review

Recall 23V847000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 23V847

Did the recall 23V847 fix work?

Since recall 23V847 was reported on December 15, 2023, owners have filed 21 complaints with NHTSA about the steering on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

Is the 23V847000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my F-150 is part of recall 23V847000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

What should I keep for a possible lemon law claim?

Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.

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