2023 Ford F-250 SD Steering Column Recall (23V344)

Recall 23V344 at a glance

What is wrong with the 2023 Ford F-250 SD in recall 23V344?

The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250, F-350, and F-450 vehicles. The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.

Is it safe to drive a 2023 F-250 SD with recall 23V344?

NHTSA has not told owners to stop driving, but the risk is real: A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.

NHTSA describes the risk this way: A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your F-250 SD shows warning lights or behaves differently in a way that involves the column, have it checked before driving further.

Which vehicles are included in recall 23V344?

Recall 23V344 covers 19 vehicles: 2023 Ford F-250 SD; 2023 Ford F-350 SD; 2023 Ford F-450 SD.

NHTSA lists 19 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the F-250 SD steering column recall?

Yes. Dealers will inspect and tighten the steering column upper shaft coupler bolts, or install any missing bolts, as necessary, free of charge.

Dealers will inspect and tighten the steering column upper shaft coupler bolts, or install any missing bolts, as necessary, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S22.

When was recall 23V344 announced?

Ford Motor Company reported recall 23V344 to NHTSA on May 12, 2023. NHTSA lists the owner letter date as June 1, 2023.

This recall was filed 41 months ago. If your F-250 SD was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my F-250 SD is part of recall 23V344?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V344 is open on your F-250 SD, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V344000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should F-250 SD owners do about recall 23V344?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V344000 applies to your F-250 SD.
2. Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any column symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are F-250 SD owners reporting to NHTSA?

Owners have filed 89 complaints with NHTSA about these vehicles since 2020, 8 of them about the steering.

NHTSA’s public complaint database lists 89 owner complaints filed since 2020 for the vehicles in this recall, and 8 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Ford F-250 SD: 43 complaints in total, 4 about the steering
• 2023 Ford F-350 SD: 41 complaints in total, 2 about the steering
• 2023 Ford F-450 SD: 5 complaints in total, 2 about the steering

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

I am hearing and feeling snaps coming from my vehicle steering. It feels like the steering column is not functioning correctly. I can feel the truck getting more sloppy turning and traveling differently than it did at 35,000 miles. Ford wants to charge me $185 to investigate and then they may take action.

2023 Ford F-350 SD owner, OK, NHTSA complaint 11754345, filed August 3, 2026

My rear camera repeatedly freezes in a picture or does not come on. My steering has lost most of its fluid twice and i was told this was normal air bleading out. My truck has stopped itself while traveling down the road without any obstruction.

2023 Ford F-350 SD owner, ME, NHTSA complaint 11617813, filed October 3, 2024

I bought this truck and its got 50000 miles on it and it has a clunking noise c coming from the steering shaft took it to ford to have trailer module recall fixed and had them inspect the noise and they said the whole steering shaft needs replaced and I have co workers with f250s…

2023 Ford F-250 SD owner, MS, NHTSA complaint 11741744, filed June 3, 2026

Can recall 23V344 make my F-250 SD a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this column recall means their F-250 SD qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

A steering problem on the 2023 Ford F-250 SD is the kind of safety defect that California law treats seriously. Fewer repair attempts may be needed for a claim than with a comfort or convenience defect.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Ford F-250 SD has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V344