2021 Ford Mustang Mach E Drivetrain Software Recall (22V333)
Ford Motor Company · 464 vehicles · Reported May 13, 2022
Ford Motor Company is recalling 464 2021 Ford Mustang Mach E vehicles. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power. Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash. The fix is an over-the-air software update.
Recall 22V333 at a glance
| NHTSA campaign number | 22V333000 |
|---|---|
| Manufacturer recall number | 22S29 |
| Date reported to NHTSA | May 13, 2022 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2021 Ford Mustang Mach E |
| Units affected | 464 |
| Component | Power Train > Automatic Transmission > Control Module > Software |
| Safety risk | Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash. |
| Fix | Over-the-air software update |
What is wrong with the 2021 Ford Mustang Mach E in recall 22V333?
The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Is it safe to drive a 2021 Mustang Mach E with recall 22V333?
NHTSA has not told owners to stop driving, but the risk is real: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 22V333?
Recall 22V333 covers 464 vehicles: 2021 Ford Mustang Mach E.
NHTSA lists 464 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021 | Ford | Mustang Mach E |
What is the fix for the Mustang Mach E drivetrain software recall?
Yes. The fix is an over-the-air software update.
The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
When was recall 22V333 announced?
Ford Motor Company reported recall 22V333 to NHTSA on May 13, 2022. NHTSA lists the owner letter date as June 9, 2022.
| Date | What happened |
|---|---|
| May 13, 2022 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 22V333000. |
| June 9, 2022 | Owner notification letters mailed (per NHTSA). |
This recall was filed 53 months ago. If your Mustang Mach E was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Mustang Mach E is part of recall 22V333?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V333 is open on your Mustang Mach E, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 22V333000 is open on your Mustang Mach E, it will be listed there, along with Ford recall number 22S29. You can also ask any Ford dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Mustang Mach E owners do about recall 22V333?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 22V333000 applies to your Mustang Mach E.
- Call a Ford dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Mustang Mach E owners reporting to NHTSA?
Owners have filed 347 complaints with NHTSA about these vehicles since 2020, 52 of them about the transmission.
Since recall 22V333 was reported on May 13, 2022, owners have filed 47 complaints with NHTSA about the transmission on these vehicles. 6 of them (13%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the transmission and were received on or after May 13, 2022, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related transmission issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 347 owner complaints filed since 2020 for the vehicles in this recall, and 52 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Ford Mustang Mach E: 347 complaints in total, 52 about the transmission
Examples of what owners have reported to NHTSA (unverified excerpts):
The electrical system failed. Issue was it disengaged the 12 volt system as well. Vehicle seized and stopped in the middle of a high usage road with no ability to put into neutral. After speaking with Ford, they concede that there must be 12 volt battery power in order to put car in neutral.
2021 Ford Mustang Mach E owner, CA, NHTSA complaint 11642954, filed February 15, 2025
I have had the HVBJB replaced twice. I have had 2 high voltage warnings and power train malfunction. It in the shop again for the same problem. Supposedly getting fixed for the same problem.
2021 Ford Mustang Mach E owner, MI, NHTSA complaint 11644674, filed February 24, 2025
Was driving and suddenly all errors started popping up Hill start assist warning 1 pedal driving unavailable Pre collision assist not available Antilock brake fault, etc Lost braking power, steering got stiff, accelerated suddenly.
2021 Ford Mustang Mach E owner, NJ, NHTSA complaint 11666168, filed June 10, 2025
Can recall 22V333 make my Mustang Mach E a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 22V333000 does not automatically make your Mustang Mach E a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A transmission defect affects the core job of the 2021 Ford Mustang Mach E: moving reliably. Owners often see the same symptom return after a repair, and those repeat visits are the kind of history California's lemon law looks at.
Because the remedy is an over-the-air update, there may be no repair order unless you take the 2021 Ford Mustang Mach E in. If the symptom continues after the update, get it documented at the dealer so it counts.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Mustang Mach E been back to the dealer for this problem?
Call 877-536-6620Other Ford Mustang Mach E recalls
Frequently asked questions about recall 22V333
Did the recall 22V333 fix work?
Since recall 22V333 was reported on May 13, 2022, owners have filed 47 complaints with NHTSA about the transmission on these vehicles. 6 of them (13%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 9, 2022.
Is the 22V333000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Mustang Mach E is part of recall 22V333000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 22V333000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.