2021-2022 Chevrolet Bolt EV Electrical Management Software Recall (24V812)
General Motors, LLC · 107 vehicles · Reported October 31, 2024
General Motors, LLC is recalling 107 2022 Chevrolet Bolt Euv; 2021-2022 Chevrolet Bolt EV vehicles. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity. A battery fire increases the risk of injury. Park outside and away from buildings until it is repaired.
Recall 24V812 at a glance
| NHTSA campaign number | 24V812000 |
|---|---|
| Manufacturer recall number | N242470160 |
| Date reported to NHTSA | October 31, 2024 |
| Manufacturer | General Motors, LLC |
| Vehicles | 2022 Chevrolet Bolt Euv; 2021-2022 Chevrolet Bolt EV |
| Units affected | 107 |
| Component | Electrical System > Propulsion System > Traction Battery Thermal > Management > Software |
| Safety risk | A battery fire increases the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2021-2022 Chevrolet Bolt EV in recall 24V812?
The installation of advanced diagnostic software may have failed.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Is it safe to drive a 2021-2022 Bolt EV with recall 24V812?
Park it outside. NHTSA lists a fire risk for recall 24V812, so keep the vehicle away from buildings until it is repaired.
NHTSA lists this as a Park Outside recall because of a fire risk. Park the vehicle outside and away from buildings until the repair is done, even if you have not noticed any problem.
NHTSA describes the risk this way: A battery fire increases the risk of injury.
Which vehicles are included in recall 24V812?
Recall 24V812 covers 107 vehicles: 2022 Chevrolet Bolt Euv; 2021-2022 Chevrolet Bolt EV.
NHTSA lists 107 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022 | Chevrolet | Bolt Euv |
| 2021-2022 | Chevrolet | Bolt EV |
What is the fix for the Bolt EV electrical management software recall?
Yes. Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight.
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.
When was recall 24V812 announced?
General Motors, LLC reported recall 24V812 to NHTSA on October 31, 2024. NHTSA lists the owner letter date as December 3, 2024.
| Date | What happened |
|---|---|
| October 31, 2024 | General Motors, LLC filed the defect report with NHTSA; NHTSA assigned campaign 24V812000. |
| December 3, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 23 months ago. If your Bolt EV was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Bolt EV is part of recall 24V812?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V812 is open on your Bolt EV, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V812000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Bolt EV owners do about recall 24V812?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V812000 applies to your Bolt EV.
- Park outside and away from buildings until the repair is done.
- Book the recall appointment with any authorized Chevrolet dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Bolt EV owners reporting to NHTSA?
Owners have filed 152 complaints with NHTSA about these vehicles since 2020, 63 of them about the ev and hybrid battery.
Since recall 24V812 was reported on October 31, 2024, owners have filed 7 complaints with NHTSA about the ev and hybrid battery on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after October 31, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 152 owner complaints filed since 2020 for the vehicles in this recall, and 63 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Chevrolet Bolt EV: 67 complaints in total, 31 about the ev and hybrid battery
- 2022 Chevrolet Bolt EV: 59 complaints in total, 28 about the ev and hybrid battery
- 2022 Chevrolet Bolt Euv: 26 complaints in total, 4 about the ev and hybrid battery
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The contact owns a 2022 Chevrolet Bolt EUV. The contact stated that while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the seat belt warning chime failed to function when the seat belt was not fastened.
2022 Chevrolet Bolt Euv owner, CA, NHTSA complaint 11721037, filed February 27, 2026
The front facing camera and the rear backup camera and the entire camera system is intermittent. Sometimes it works and sometimes it does not. You become a bit dependent on the backup camera and when it does not work & it causes undue stress especially if you are handicapped in the neck turning area.
2022 Chevrolet Bolt Euv owner, OH, NHTSA complaint 11747801, filed July 1, 2026
There have been reports of Electrical Problems including the driver side mirror. The mirror housing unit seems to have an electrical issue that is causing the housing unit to overheat and deform the housing unit plastic. This has been happening to my vehicle and I'm very concern that it could develop into something more serious.
2022 Chevrolet Bolt Euv owner, CA, NHTSA complaint 11755041, filed August 5, 2026
Can recall 24V812 make my Bolt EV a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V812000 does not automatically make your Bolt EV a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
This is not the first recall for this problem. When a manufacturer has to recall the same software again, that suggests the earlier fix did not work. If your 2021-2022 Chevrolet Bolt EV has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 21V650000.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Bolt EV been back to the dealer for this problem?
Call 877-536-6620Other Chevrolet Bolt EV recalls
Frequently asked questions about recall 24V812
Did the recall 24V812 fix work?
Since recall 24V812 was reported on October 31, 2024, owners have filed 7 complaints with NHTSA about the ev and hybrid battery on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 3, 2024.
Is the 24V812000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Bolt EV is part of recall 24V812000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V812000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Chevrolet. Prior results do not guarantee a similar outcome.