2021-2023 Chevrolet Equinox Vehicle Latch Anchor Recall (23V339)

Recall 23V339 at a glance

What is wrong with the 2021-2023 Chevrolet Equinox in recall 23V339?

The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars.

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Is it safe to drive a 2021-2023 Equinox with recall 23V339?

NHTSA has not told owners to stop driving, but the risk is real: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

NHTSA describes the risk this way: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

There is no do-not-drive order on this campaign. If your Equinox shows warning lights or behaves differently in a way that involves the vehicle latch anchor, have it checked before driving further.

Which vehicles are included in recall 23V339?

Recall 23V339 covers 668,187 vehicles: 2021-2023 Chevrolet Equinox; 2021-2023 GMC Terrain.

NHTSA lists 668,187 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Equinox vehicle latch anchor recall?

Yes. Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete.

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

When was recall 23V339 announced?

General Motors, LLC reported recall 23V339 to NHTSA on May 11, 2023. NHTSA lists the owner letter date as June 2, 2023.

This recall was filed 41 months ago. If your Equinox was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Equinox is part of recall 23V339?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V339 is open on your Equinox, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 23V339000 is open on your Equinox, it will be listed there, along with Chevrolet recall number N232403240. You can also ask any Chevrolet dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Equinox owners do about recall 23V339?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V339000 applies to your Equinox.
2. Call a Chevrolet dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any vehicle latch anchor symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Equinox owners reporting to NHTSA?

Owners have filed 502 complaints with NHTSA about these vehicles since 2020, 67 of them about the other equipment.

NHTSA’s public complaint database lists 502 owner complaints filed since 2020 for the vehicles in this recall, and 67 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Chevrolet Equinox: 177 complaints in total, 15 about the other equipment
• 2021 Chevrolet Equinox: 95 complaints in total, 17 about the other equipment
• 2023 Chevrolet Equinox: 95 complaints in total, 17 about the other equipment
• 2022 GMC Terrain: 60 complaints in total, 8 about the other equipment
• 2023 GMC Terrain: 39 complaints in total, 7 about the other equipment
• 2021 GMC Terrain: 36 complaints in total, 3 about the other equipment

Examples of what owners have reported to NHTSA (unverified excerpts):

I was driving my vehicle and went to make a left turn out of a parking lot into traffic and my engine shut off and my car rolled into traffic and the check engine light turned on. All of the other functions in the car stayed on i.e. radio, air and all the lights.

2021 Chevrolet Equinox owner, NJ, NHTSA complaint 11668584, filed June 23, 2025

My vehicle has been completely shutting off without warnings on me on major freeways , highways , roadways, other motorists gives my car a jump each time.

2021 Chevrolet Equinox owner, NY, NHTSA complaint 11670901, filed July 2, 2025

While driving earlier in the day, the car choked twice at different times but continued normally. Later in the evening, I left my carport and while driving down the street the check engine light came on and the car choked again like it wanted to cut off but didn’t.

2021 Chevrolet Equinox owner, CA, NHTSA complaint 11711799, filed January 19, 2026

Can recall 23V339 make my Equinox a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 23V339000 does not automatically make your Equinox a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

What matters for a lemon law claim is not the recall label but whether the defect substantially impairs the 2021-2023 Chevrolet Equinox and whether the dealer can fix it in a reasonable number of tries.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2023 Chevrolet Equinox has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V339