2022-2023 Chevrolet Equinox Seat Recall (22V724)
General Motors, LLC · 6,895 vehicles · Reported September 29, 2022
General Motors, LLC is recalling 6,895 2022-2023 Chevrolet Equinox; 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot. A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury. Dealers will make the repair free of charge.
Recall 22V724 at a glance
| NHTSA campaign number | 22V724000 |
|---|---|
| Manufacturer recall number | N222377890 |
| Date reported to NHTSA | September 29, 2022 |
| Manufacturer | General Motors, LLC |
| Vehicles | 2022-2023 Chevrolet Equinox; 2022 GMC Terrain |
| Units affected | 6,895 |
| Component | Seats |
| Safety risk | A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2022-2023 Chevrolet Equinox in recall 22V724?
The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Is it safe to drive a 2022-2023 Equinox with recall 22V724?
NHTSA has not told owners to stop driving, but the risk is real: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
NHTSA describes the risk this way: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the seats.
Which vehicles are included in recall 22V724?
Recall 22V724 covers 6,895 vehicles: 2022-2023 Chevrolet Equinox; 2022 GMC Terrain.
NHTSA lists 6,895 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2023 | Chevrolet | Equinox |
| 2022 | GMC | Terrain |
What is the fix for the Equinox seat recall?
Yes. Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge.
Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
When was recall 22V724 announced?
General Motors, LLC reported recall 22V724 to NHTSA on September 29, 2022.
| Date | What happened |
|---|---|
| September 29, 2022 | General Motors, LLC filed the defect report with NHTSA; NHTSA assigned campaign 22V724000. |
| November 4, 2022 | Owner notification letters mailed (per NHTSA). |
This recall was filed 48 months ago. If your Equinox was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Equinox is part of recall 22V724?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V724 is open on your Equinox, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022-2023 Equinox vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Equinox owners do about recall 22V724?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 22V724000 applies to your Equinox.
- Call a Chevrolet dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any seats symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Equinox owners reporting to NHTSA?
Owners have filed 332 complaints with NHTSA about these vehicles since 2020, 3 of them about the body, doors and seats.
Too few NHTSA complaints about the body, doors and seats have been filed since recall 22V724 was reported (3) to say whether the fix is holding.
NHTSA’s public complaint database lists 332 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Chevrolet Equinox: 177 complaints in total, 1 about the body, doors and seats
- 2023 Chevrolet Equinox: 95 complaints in total, 2 about the body, doors and seats
- 2022 GMC Terrain: 60 complaints in total, 0 about the body, doors and seats
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2023 Gulf Stream Conquest built on a 2022 Chevrolet Express Chassis. The contact received notification of NHTSA Campaign Number: 23V231000 (Latches/Locks/Linkages, Structure); that was misplaced. The contact stated that the entry door latch had failed, and the door could only be locked or unlocked from the outside.
2022 Chevrolet Equinox owner, AL, NHTSA complaint 11613845, filed September 10, 2024
The contact owns a 2023 Chevrolet Equinox. The contact stated while driving at various speeds with the windows rolled down, the vehicle would shake violently with a loud winding sound throughout the vehicle. The contact stated that the shaking was extremely severe, causing it to be difficult to see out of the mirrors.
2023 Chevrolet Equinox owner, MI, NHTSA complaint 11547731, filed October 2, 2023
We bought the car in July 2023. We had it for a month then it started to smell like mildew and mold. It permeated into our clothes. We took it to the dealership and they had the car for about two months.
2023 Chevrolet Equinox owner, MA, NHTSA complaint 11569797, filed February 4, 2024
Can recall 22V724 make my Equinox a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 22V724000 does not automatically make your Equinox a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Body and latch defects on the 2022-2023 Chevrolet Equinox may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.
This is not the first recall for this problem. When a manufacturer has to recall the same seats again, that suggests the earlier fix did not work. If your 2022-2023 Chevrolet Equinox has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 22V359000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Equinox went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Equinox been back to the dealer for this problem?
Call 877-536-6620Other Chevrolet Equinox recalls
Frequently asked questions about recall 22V724
Is the 22V724000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Equinox is part of recall 22V724000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 22V724000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Chevrolet, GMC. Prior results do not guarantee a similar outcome.