2026 Cadillac Vistiq Seat Power Seat Recall (26V394)

Recall 26V394 at a glance

What is wrong with the 2026 Cadillac Vistiq in recall 26V394?

When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.

General Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.

Is it safe to drive a 2026 Vistiq with recall 26V394?

NHTSA has not told owners to stop driving, but the risk is real: A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.

NHTSA describes the risk this way: A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.

There is no do-not-drive order on this campaign. If your Vistiq shows warning lights or behaves differently in a way that involves the power adjust, have it checked before driving further.

Which vehicles are included in recall 26V394?

Recall 26V394 covers 14,540 vehicles: 2026 Cadillac Vistiq.

NHTSA lists 14,540 vehicles in this campaign, built November 12, 2024 to April 9, 2026. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Vistiq seat power seat recall?

Yes. Dealers will reprogram the software for the folding seat module, free of charge.

Dealers will reprogram the software for the folding seat module, free of charge. Owner notification letters were mailed August 6, 2026. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555780. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 18, 2026.

When was recall 26V394 announced?

General Motors, LLC reported recall 26V394 to NHTSA on June 18, 2026. NHTSA lists the owner letter date as August 6, 2026.

This recall was filed 3 months ago, and vehicles were built over a span of 513 days. If your Vistiq was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Vistiq is part of recall 26V394?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 26V394 is open on your Vistiq, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2026 Vistiq vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Vistiq owners do about recall 26V394?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 26V394000 applies to your Vistiq.
2. Book the recall appointment with any authorized Cadillac dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the power adjust happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Vistiq owners reporting to NHTSA?

Owners have filed 21 complaints with NHTSA about these vehicles since 2020, 3 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 26V394 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 21 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2026 Cadillac Vistiq: 21 complaints in total, 3 about the body, doors and seats

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

4 months at the dealer and they can't figure it out. Also the rear midddle seat bench it's a nightmare to retract or open.i won't recommend this car.

2026 Cadillac Vistiq owner, NJ, NHTSA complaint 11731748, filed April 17, 2026

Can recall 26V394 make my Vistiq a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Body and latch defects on the 2026 Cadillac Vistiq may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 26V394